Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Landry

Blackstone,MA

Summary

Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional technical knowledge. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Property Claims Adjuster

Travelers
West Bridgewater, MA
04.2023 - Current
  • Assessed the value of damaged items based on market trends and depreciation factors.
  • Prepared detailed written reports outlining investigation results.
  • Resolved complex issues related to multiple parties involved in a single claim situation.
  • Communicated with customers via phone or email to update them on their claims status or answer questions they may have had.
  • Ensured compliance with state regulations governing property damage insurance claims practices.

Parts Manager

Balise Collision Center
Warwick, RI
10.2017 - 04.2023
  • Implemented improvements to streamline the ordering process.
  • Developed and maintained positive working relationships with vendors.
  • Trained new staff members on proper parts handling techniques and parts department procedures with an emphasis on why those procedures are in place.
  • Analyzed OEM, A/M, and LKQ pricing trends to optimize cost savings.
  • Investigated discrepancies between physical inventories and records.
  • Developed and implemented new parts department policies and procedures using feedback from other departments in order to improve efficiency.
  • Managed customer inquiries and complaints regarding parts availability.

Maintenance and Repair Technician/Parts Manager

Franklin Paint
Franklin, MA
08.2014 - 09.2017
  • Diagnosed mechanical problems and determined the best solutions to repair them.
  • Inspected drive belts, motors, bearings and other components for signs of wear or damage.
  • Fabricated automated assembly lines from scratch to fill buckets of paint to weight, spray solution on top, and then cap the buckets.
  • Repaired various customer paint sprayer machines from small field sprayers up to DOT trucks
  • Provided customers with accurate repair estimates and advised on proper maintenance
  • Ordered replacement parts as necessary and kept accurate records of inventory levels in the parts department.
  • Setup and demoed new spray machines for customers

Education

Platinum - Collision Writer

I-Car
Hoffman Estates, IL
10-2021

Certified - Toyota Specific Collision Procedures

Toyota Certification
09-2021

Master Technician - Small Engine Repair

Honda TACS
11-2015

High School Diploma -

Blackstone Millville Regional High School
Blackstone, MA
06-2013

Some College (No Degree) - Mechanical Engineering

UMass Dartmouth
North Dartmouth

Certified - Fluid Pump Technician

Graco, Inc
Rogers, MN
02-2015

Technician - Diesel Electronics

Pro-Mech Learning Systems
Avon, NY
05-2016

Skills

  • Problem Resolution
  • Employee Development
  • Customer Relations
  • Understanding of Complex Systems
  • Technical knowledge
  • Process Improvement
  • CCC One
  • Rome Technologies Software
  • CDK
  • CollisionLink
  • OPSTrax
  • AutoPartsbridge
  • Microsoft Office Products
  • Adobe Products

Timeline

Property Claims Adjuster

Travelers
04.2023 - Current

Parts Manager

Balise Collision Center
10.2017 - 04.2023

Maintenance and Repair Technician/Parts Manager

Franklin Paint
08.2014 - 09.2017

Platinum - Collision Writer

I-Car

Certified - Toyota Specific Collision Procedures

Toyota Certification

Master Technician - Small Engine Repair

Honda TACS

High School Diploma -

Blackstone Millville Regional High School

Some College (No Degree) - Mechanical Engineering

UMass Dartmouth

Certified - Fluid Pump Technician

Graco, Inc

Technician - Diesel Electronics

Pro-Mech Learning Systems

Similar Profiles

CREATE PROFILE
Ryan Landry