Ryan Lam
Tampa
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at Kotos Sushi & Steakhouse. Expert in effective multitasking and anticipating customer needs, consistently enhancing guest satisfaction. Recognized for maintaining high standards of food safety and fostering teamwork in fast-paced environments.
Offering a collaborative and attentive approach, eager to learn and grow in a fast-paced food service environment. Contributes the ability to quickly grasp new tasks and follow instructions accurately. Ready to use and develop strong organizational and communication skills in my role.
Personable and energetic, bringing a positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.
Developed key skills in high-volume restaurant environment, including effective communication and time management. Seeking to transition into new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Overview
2
2
years of professional experience
Work History
Food Runner
Kotos Sushi & Steakhouse
05.2025 - Current
- Delivered food orders promptly to ensure guest satisfaction and enhance dining experience.
- Collaborated with kitchen staff to maintain efficient food service flow during peak hours.
- Assisted servers in managing table turnover, improving overall restaurant efficiency.
- Maintained cleanliness of dining area, contributing to a welcoming atmosphere for guests.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Facilitated smooth communication flow between kitchen and dining area, ensuring timely order fulfillment.
Table Busser
Kikis Breakfast Cafe
09.2024 - 05.2025
- Cleared tables promptly to maintain cleanliness and ensure a pleasant dining experience for guests.
- Assisted waitstaff by delivering utensils, condiments, and beverages to enhance service efficiency.
- Collaborated with team members to restock supplies, ensuring availability during peak hours.
- Maintained organization of dining area by promptly removing used dishes and resetting tables for new guests.
- Followed health and safety protocols to ensure compliance and uphold cafe standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
Animal Caretaker
The Humane Society of Tampa Bay
06.2023 - 09.2023
- Provided daily care, feeding, and grooming for various animal species.
- Monitored animal health and behavior, reporting changes to veterinary staff.
- Maintained cleanliness of animal enclosures, ensuring safe environments.
- Assisted in training animals for behavioral improvement and socialization.
- Developed and implemented enrichment activities to stimulate mental engagement.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Education
Associate of Arts -
Hillsborough College
Tampa, Florida05-2025
High School Diploma -
Alonso High School
Tampa, FloridaSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
- Sense of urgency
- Customer service
- Problem-solving
Accomplishments
- Finished 4-Year IB Program in High School
- Documented and resolved air conditioning problem which led to air conditioning being fixed through all locations.
Languages
English
Spanish
Professional Working
Chinese (Mandarin)
Elementary
Interests
- Gym Workouts
- Offering time and support to shelters for the homeless, women, and animals
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Playing Sports
- Animal Care
- I participate in low-impact exercises to strengthen core muscles
- Cooking
- I like working with my hands and fixing things
- Video Gaming
- Team Sports
- Reading
- Artificial Intelligence (AI) and Machine Learning
- Regularly practice mindfulness and meditation for overall wellness
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Rock Climbing
- Music
- Adventure Travel
- Animal Welfare Advocacy
- Running
Timeline
Food Runner
Kotos Sushi & Steakhouse
05.2025 - Current
Table Busser
Kikis Breakfast Cafe
09.2024 - 05.2025
Animal Caretaker
The Humane Society of Tampa Bay
06.2023 - 09.2023
Associate of Arts -
Hillsborough College
High School Diploma -
Alonso High School