Ryan Laubach
San Antonio,TX
Summary
Organized Internet Sales Manager with 15 years of automotive leadership experience. Devoted to providing excellent and individualized first points of contact for customers. Exceptionally knowledgeable about communication and customer service and customer satisfaction and adept at employee training. I am open to learning and training for myself to better help anyone willing to invest in me
Overview
25
25
years of professional experience
Work History
Internet Sales Manager
Rairdon Automotive Group
Marysville, WA
06.1999 - Current
- Developed and implemented strategies for increasing internet sales volume.
- Managed and monitored online marketing campaigns to ensure maximum ROI.
- Analyzed customer data to identify trends in web traffic, purchases and other behaviors.
- Took incoming calls, made outgoing calls, set appointments,
- Customer service post sales, set up and facilitated post sale work on the vehicle purchased
- Monitored industry trends to stay ahead of competition in the digital space.
- Provided near real-time price quotes for Ram,Dodge,Chrysler,Jeep.
- Increased mybpersonaln sales by 10% through excellent service for 5 straight years
Education
High School Diploma -
Lakewood High School
Arlington, WA06-1996
Skills
- Customer relations satisfaction scores 100%
- Attention to detail
- I can work in fast paced environment and maintain focus without getting stressed out
- I work with all types of people and have worked with all types of people
- Appointment Scheduling good on the phone, I am well versed when it comes to problem solving and following directions
- Open minded and willing to learn
- Ready and willing to take on new ideas and learn new technologies
Timeline
Internet Sales Manager
Rairdon Automotive Group
06.1999 - Current
High School Diploma -
Lakewood High School