Ryan Leslie
Independence,Missouri
Summary
Hardworking and passionate with strong organizational skills, eager about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Having over 10 years of combined experience, capable of filling any role from contracting to completion.
Overview
11
11
years of professional experience
Work History
Field Supervisor
C.m. Mose & Son
12.2019 - 08.2023
- Supervised field operations teams to complete projects within established timelines-stepping in as a technician where necessary.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Managed Dealer MobileFleet Program
- Filed and managed all Generac service Warranty Claims
- GENERAC Certified-Level II Protector
Automotive Service Advisor
Lee's Summit Honda
04.2016 - 02.2018
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Answered questions and provided information about their vehicle.
- Maintained high customer satisfaction standards to meet or exceed expectation.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Automotive Service Technician
Jeremy Franklin Automotive Group-Mitsubishi
11.2014 - 03.2016
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- ASE Certified
Project Engineer
We Connect Electrical Contracting
01.2013 - 03.2014
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Identified technical risks within managed projects.
Education
Diploma - Automotive Technology
Universal Technical Institute
Glendale Heights, IL05.2003
High School Diploma -
Fort Osage High School
Independence, MO05.2001
CTC Diploma - Heavy Equipment Maintenance Technology
Fort Osage Career And Technology Center
Independence, MO05.2001
Skills
- Generac Certified-Protector series
- ServiceTitan
- Extensive experience with service warranty's
- Managed MobileFleet roster of nearly 200 customers
- Over 10 years of combined experience in the Service and Repair Industry
Timeline
Field Supervisor
C.m. Mose & Son
12.2019 - 08.2023
Automotive Service Advisor
Lee's Summit Honda
04.2016 - 02.2018
Automotive Service Technician
Jeremy Franklin Automotive Group-Mitsubishi
11.2014 - 03.2016
Project Engineer
We Connect Electrical Contracting
01.2013 - 03.2014
Diploma - Automotive Technology
Universal Technical Institute
High School Diploma -
Fort Osage High School
CTC Diploma - Heavy Equipment Maintenance Technology
Fort Osage Career And Technology Center
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