Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Loving

Toms River,NJ

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

8
8
years of professional experience

Work History

Service Advisor

All American Ford & Subaru
Point Pleasant, NJ
04.2018 - 04.2025
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with scheduling appointments for service work to be performed on vehicles.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Developed and maintained strong relationships with customers to ensure repeat business.

Property Manager

Public Storage
Brick , NJ
08.2017 - 03.2018
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Managed all maintenance requests from tenants in a timely manner.
  • Completed lease applications and verifications, notifying prospects of results.
  • Processed evictions when necessary in accordance with state laws and procedures.

Education

High School Diploma -

Toms River High School North
Toms River, NJ
06-2017

Skills

  • Customer service
  • Technical support
  • Product knowledge
  • Appointment scheduling
  • Issue resolution
  • Sales techniques

Timeline

Service Advisor

All American Ford & Subaru
04.2018 - 04.2025

Property Manager

Public Storage
08.2017 - 03.2018

High School Diploma -

Toms River High School North

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Ryan Loving