Ryan Lowe
Succassuna ,NJ
Summary
Most of my career has been in the IT field however I've experience in many other fields of business such as retail, warehouse, landscaping, etc
I'm a relatively quick learner and very easy to work with. I'm also very good working on my own.
Overview
25
25
years of professional experience
Work History
Sales Associate
Home Depot
Succassuna , NJ
10.2020 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Manager
Prudential Financial
Newark , NJ
03.1998 - 09.2016
- I-lab, prudential financial
- Worked at Prudential for over 18 years providing top tier support and services for Integration Lab
- Responsible for every aspect regarding Desktop OS, Build, App distribution i.e
- Application virtualization, (APP-V , Thin App) SMS distribution , MSI create/ edit
IT Support Engineer
Merck Pharmaceuticals
Woodcliff Lake, NJ
07.1996 - 03.1998
- Performed root cause analysis and general troubleshooting.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Configured hardware, devices and software to set up work stations for employees.
- Monitored systems in operation and input commands to troubleshoot areas.
IT Technician
Entex Information Services
Edison, NJ
06.1993 - 01.1996
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Education
Mcse , Mcse+i , Mcp+i, MICROSOFT CERTIFIED SYSTEMS ENGINEER + Internet. -
Microsoft
1998
diploma - Data Center Support
The Chubb Institute
Parsippany, NJ01.1994
Skills
- Exceptional at problem solving, prevention, troubleshooting
- Very strong people skills ie team building, conflict resolution Exceptionally proficient in reading people
- Ability to quickly learn new / unfamiliar material
- Dedicated, loyal team player Free thinking , Proactive
Timeline
Sales Associate
Home Depot
10.2020 - 09.2022
Manager
Prudential Financial
03.1998 - 09.2016
IT Support Engineer
Merck Pharmaceuticals
07.1996 - 03.1998
IT Technician
Entex Information Services
06.1993 - 01.1996
Mcse , Mcse+i , Mcp+i, MICROSOFT CERTIFIED SYSTEMS ENGINEER + Internet. -
Microsoft
diploma - Data Center Support
The Chubb Institute
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