Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Ryan Lowe

Succassuna ,NJ

Summary

Most of my career has been in the IT field however I've experience in many other fields of business such as retail, warehouse, landscaping, etc

I'm a relatively quick learner and very easy to work with. I'm also very good working on my own.

Overview

25
25
years of professional experience

Work History

Sales Associate

Home Depot
Succassuna , NJ
10.2020 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Manager

Prudential Financial
Newark , NJ
03.1998 - 09.2016
  • I-lab, prudential financial
  • Worked at Prudential for over 18 years providing top tier support and services for Integration Lab
  • Responsible for every aspect regarding Desktop OS, Build, App distribution i.e
  • Application virtualization, (APP-V , Thin App) SMS distribution , MSI create/ edit

IT Support Engineer

Merck Pharmaceuticals
Woodcliff Lake, NJ
07.1996 - 03.1998
  • Performed root cause analysis and general troubleshooting.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Configured hardware, devices and software to set up work stations for employees.
  • Monitored systems in operation and input commands to troubleshoot areas.

IT Technician

Entex Information Services
Edison, NJ
06.1993 - 01.1996
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Education

Mcse , Mcse+i , Mcp+i, MICROSOFT CERTIFIED SYSTEMS ENGINEER + Internet. -

Microsoft
1998

diploma - Data Center Support

The Chubb Institute
Parsippany, NJ
01.1994

Skills

  • Exceptional at problem solving, prevention, troubleshooting
  • Very strong people skills ie team building, conflict resolution Exceptionally proficient in reading people
  • Ability to quickly learn new / unfamiliar material
  • Dedicated, loyal team player Free thinking , Proactive

Timeline

Sales Associate

Home Depot
10.2020 - 09.2022

Manager

Prudential Financial
03.1998 - 09.2016

IT Support Engineer

Merck Pharmaceuticals
07.1996 - 03.1998

IT Technician

Entex Information Services
06.1993 - 01.1996

Mcse , Mcse+i , Mcp+i, MICROSOFT CERTIFIED SYSTEMS ENGINEER + Internet. -

Microsoft

diploma - Data Center Support

The Chubb Institute
Ryan Lowe