Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ryan Mackrell

Chicago,IL

Summary

Resourceful Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Motivated individual with experience in customer service, issue resolution and sales. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
Language
4
4
years of professional experience

Work History

Account Manager

Incredible Marketing
06.2024 - Current
  • Developed and maintained strong client relationships to enhance customer satisfaction and retention.
  • Coordinated project timelines and deliverables to ensure timely execution of marketing campaigns.
  • Analyzed client needs and provided tailored marketing solutions, improving overall service quality.
  • Collaborated with cross-functional teams to align marketing strategies with client objectives.
  • Led regular account reviews, identifying opportunities for upselling and cross-selling services.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

SEO Manager

Gamurs Group
10.2022 - 01.2024
  • Developed and executed comprehensive SEO strategies to enhance organic search visibility.
  • Conducted keyword research and analysis to optimize website content effectively.
  • Monitored and analyzed website performance using tools like Google Analytics and SEMrush.
  • Implemented on-page and off-page optimization techniques to drive traffic growth.

Education

High School Diploma -

Winston Churchill High School
San Antonio, TX
01-2011

No Degree - Psychology

The University of Texas At San Antonio
San Antonio, TX

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relationship building
  • Upselling
  • Data-driven decision making
  • Contract negotiation
  • Data analytics
  • Issue Resolution

Languages

Spanish
Native or Bilingual

Timeline

Account Manager

Incredible Marketing
06.2024 - Current

SEO Manager

Gamurs Group
10.2022 - 01.2024

High School Diploma -

Winston Churchill High School

No Degree - Psychology

The University of Texas At San Antonio
Ryan Mackrell