Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Martin

Alpharetta,GA

Summary

Highly motivated associate with customer service and order fulfillment experience. Outgoing with a track record of improving productivity and overall customer satisfaction.

Overview

3
3
years of professional experience

Work History

E-Commerce Associate

Kroger
05.2021 - 08.2023
  • Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.
  • Led training sessions for new employees on e-commerce platform usage and best practices in customer service.
  • Managed inventory levels for accurate stock availability, reducing backorders and improving customer satisfaction.
  • Coordinated order fulfillment processes to ensure timely delivery of products to customers.

Back of House Associate

Zaxbys
06.2020 - 08.2020
  • Ensured consistent portion control, improving costs management without sacrificing quality of dishes served.
  • Conducted regular equipment maintenance checks, ensuring optimal performance and preventing costly repairs or replacements.
  • Completed daily prep work promptly, allowing for smooth service during peak dining hours while minimizing wait times for guests.
  • Collaborated with front-of-house staff to ensure seamless guest experiences and timely service.

Education

High School Diploma -

Northview High School
Duluth, GA
05.2023

Skills

  • Payment Processing
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Order Fulfillment
  • Order Processing
  • Flexible Schedule

Timeline

E-Commerce Associate

Kroger
05.2021 - 08.2023

Back of House Associate

Zaxbys
06.2020 - 08.2020

High School Diploma -

Northview High School

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Ryan Martin