Ryan Martin
Modesto,CA
Summary
Offering strong leadership capabilities and effective communication skills, eager to learn and grow in this environment. Brings ability to quickly grasp new concepts and proficiency in task delegation and conflict resolution. Ready to use and develop problem-solving and organizational skills in healthcare.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Starbucks Co
Modesto, CA
09.2022 - 06.2024
- Team management, operational efficiency, and customer service skills
- Tracking sales metrics and managing scheduling and labor
- Ensuring satisfaction for customers as well as adhering to company standards and policies
- Trained and mentored new team members on product knowledge and operational standards.
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
Shift Lead
Jamba
Modesto, CA
11.2021 - 08.2022
- Meeting company standards while improving the customer experience
- Team management, operational efficiency, and customer service skills
- Management of scheduling and finances
- Implemented inventory management procedures to minimize waste and optimize stock levels.
- Monitored performance metrics to maintain operational efficiency and enhance team productivity.
Education
Bachelor of Science - Health Science
Sacramento State University
Sacramento, CA12-2025
Emergency Medical Technician Certification - Health And Wellness
American Health Education
Modesto, CA08-2025
Skills
- Proficiency in English and conversational Spanish
- Typing 80 WPM
- Literacy in excel, python, SPSS, and other programs
- Conflict resolution
- Operations monitoring
- Guest service
Certification
- EMT - Emergency Medical Technician
- Basic Life Support and CPR
Dean's Scholar
Dean's Scholars award is granted to individuals that achieve a grade point average of 3.25 and higher which I achieved for 4 consecutive semesters.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead
Starbucks Co
09.2022 - 06.2024
Shift Lead
Jamba
11.2021 - 08.2022
Bachelor of Science - Health Science
Sacramento State University
Emergency Medical Technician Certification - Health And Wellness
American Health Education