Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Sarai Gonzalez

West Sacramento,CA

Summary

Motivated and skilled team coordinator dedicated to delivering exceptional guest experiences. Experienced in efficiently managing and motivating team members. Constantly seeking innovative methods to optimize workflow.

I am a highly reliable individual with a proven track record of quickly mastering new skills and concepts. My adaptability and eagerness to learn have consistently enabled me to excel in diverse environments. I am particularly enthusiastic about bringing these strengths into the CRJ (Criminal Justice) field, where I am committed to contributing effectively and making a meaningful impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Jamba Juice
Oakley, CA
06.2021 - 08.2024
  • Ensured high level of customer satisfaction through efficient handling of sales transactions, drink preparation and regular cleaning duties.
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Educated customers about offerings, promotions and pricing to boost sales.

Education

Freedom High School
Oakley, CA
05.2023

Bachelor of Science - Criminal Justice

California State University Sacramento
Sacramento, CA

Skills

  • Bilingual Proficiency: English & Spanish
  • Collaborative Team Member
  • Effective Communication
  • Consistent Productivity Levels
  • Empathetic Listener
  • Dynamic Team Player
  • Cash Handling
  • Flexible Schedule
  • Strong verbal and written communication
  • Guest service
  • Problem-Solving
  • Positive Attitude

Accomplishments

  • Honor Roll In High School
  • Deans Honor List

Certification

  • Certificate of Proficiency of completion of ROP Fire Science
  • Certificate of Proficiency of completion of ROP Law Enforcement

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Shift Lead

Jamba Juice
06.2021 - 08.2024

Freedom High School

Bachelor of Science - Criminal Justice

California State University Sacramento

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Sarai Gonzalez