Ryan Martinez
Loveland,CO
Summary
Dynamic Lead Service Technician and Warehouse Supervisor at Team Petroleum LLC, recognized for enhancing team performance through effective training and mentorship. Expert in mechanical troubleshooting. I streamlined operations by reducing downtime resulting in significant productivity gains.
Overview
10
10
years of professional experience
Work History
Lead Service Technician / Warehouse Supervisor
Team Petroleum LLC
Fort Collins, CO
09.2016 - 04.2026
- Supervised daily service operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored junior technicians, enhancing team performance and technical skills.
- Diagnosed equipment failures using advanced troubleshooting techniques, improving repair turnaround time.
- Implemented preventive maintenance schedules, reducing downtime and optimizing equipment efficiency.
- Collaborated with management to develop training materials for new service procedures and technologies.
- Conducted inspections and repairs on various petroleum systems, ensuring compliance with industry regulations.
- Streamlined workflow processes, resulting in increased productivity and reduced operational costs.
- Led cross-functional teams in the execution of complex projects, achieving successful outcomes within deadlines.
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
- Elevated quality control standards by implementing thorough testing procedures following repairs or installations.
- Developed strong relationships with clients due to consistent reliability, professionalism, and attention to detail during all interactions.
- Developed and implemented strategies to improve team productivity and efficiency.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Inspected equipment to diagnose operational issues.
- Troubleshot complex technical issues to identify root causes and implement effective solutions.
Education
High School Diploma -
Thompson Valley High School
Loveland, CO2004
Skills
- Pump maintenance
- Welding and fabrication
- Mechanical troubleshooting
- Diagnostic skills
- Electrical systems
- Product testing
- Customer service
- Mechanical tools
- Work with minimal supervision
- Attention to detail
- Flexible and adaptable
- Punctual and reliable
- Installation and repair
- Problem and issue resolution
- Troubleshooting skills
- Valid Driver's license
- Heavy lifting
- Hand tool expertise
- Operating test equipment
- System upgrades
- Quality control
- Inventory management
- Project management
- Troubleshooting
- Equipment maintenance
- Equipment troubleshooting
- Equipment calibration
- Testing and evaluation
- Technical support
Timeline
Lead Service Technician / Warehouse Supervisor
Team Petroleum LLC
09.2016 - 04.2026
High School Diploma -
Thompson Valley High School