Ryan Mason
Potsdam,NY
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Have also been tour supervisor and ran many shifts.
Overview
15
15
years of professional experience
Work History
Corrections Officer
St. Lawrence County Sheriff’s Department
Canton, NY
01.2011 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Delivery Driver
UPS
Potsdam, NY
12.2008 - 03.2013
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
High School Diploma -
Potsdam Central School
Potsdam, NY06.2007
Skills
- Security Procedures
- Emergency Management
- Booking Procedures
- State and Federal Laws Knowledge
- Trained in Defensive Tactics
- Restraint Techniques
- De-escalation Techniques
- Report Writing
- Verbal Communication
- Attention to Detail
- Decision Making
- Inmate Supervision
- Teamwork Abilities
- Multitasking Abilities
- Integrity and Honesty
- Accountability
- Safety and Security
- Activity Supervision
- Conflict Resolution Skills
- Safety
- Safety and Security Enforcement
- Correctional Facility Procedures
- Observation
- Self-Defense Techniques
- Inmate Monitoring
Timeline
Corrections Officer
St. Lawrence County Sheriff’s Department
01.2011 - Current
Delivery Driver
UPS
12.2008 - 03.2013
High School Diploma -
Potsdam Central School