RYAN MATOS
Middletown
Summary
Medical Secretary with over 10 years of experience in healthcare administration and customer service. Expertise in insurance verification and preauthorization. Committed to fostering a collaborative work environment and optimizing communication between medical teams.
Overview
10
10
years of professional experience
Work History
Medical Secretary 2
NYU Langone Medical Center
01.2019 - 01.2024
- Coordinate departmental meetings, ensuring precise documentation and operational feedback
- Obtain prior authorization for all outpatient procedures performed by the Interventional Radiology department
- Promptly schedule procedures while maximizing procedure room usage
- Screen and direct calls/ Emails, connecting patients with the appropriate care team members
- Provide assistance to all visitors and staff members passing by the unit
Receptionist
Sheridan Smile
01.2017 - 01.2019
- Scheduled appointments according to the preferences and availability of my providers
- Handled phone calls, data entry, and record keeping
- Verified insurance and managed cash/ credit card transactions
- Oversaw the delivery and collection of dental prosthetics and appliances from several laboratories
Food Runner/ Bar back
Mr Dre Kitchen & Bar
01.2016 - 01.2017
- Greeted customers and answered general questions regarding the food and drink menu
- Ensured meal accuracy and delivered additional items upon request
- Maintained the stock levels of various products and overall cleanliness in the restaurant
- Packed to-go and mobile orders
Mailroom Clerk/ Messenger
Swiss Post Solutions
01.2015 - 01.2016
- Received, sorted, and distributed incoming mail to the correct personnel or department
- Acquired signatures for offsite pick-ups and drop-offs
- Prepared and packaged outgoing mail for staff
- Kept stock of office supplies and ordered additional supplies as needed
Sales associate
Toys R Us
01.2014 - 01.2015
- Managed cash register transactions
- Encouraged additional purchases and loyalty program sign-ups
- Provided clear and helpful product information to customers
- Restocked and organized sales floor
Education
High School Diploma -
Cypress Creek High School
Orlando, FL01.2013
Skills
- Epic
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
Timeline
Medical Secretary 2
NYU Langone Medical Center
01.2019 - 01.2024
Receptionist
Sheridan Smile
01.2017 - 01.2019
Food Runner/ Bar back
Mr Dre Kitchen & Bar
01.2016 - 01.2017
Mailroom Clerk/ Messenger
Swiss Post Solutions
01.2015 - 01.2016
Sales associate
Toys R Us
01.2014 - 01.2015
High School Diploma -
Cypress Creek High School
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