Ryan McCulloch
Itasca,IL
Summary
Dependable individual dedicated to enhancing quality of life for citizens and fellow firefighters through productive, safe services. providing emergency rescue, performing fire suppression techniques and maintaining fire apparatus and equipment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level firefighter position. Ready to learn and gain knowledge throughout all areas of becoming a strong knowledgeable firefighter with the willingness to be molded into the best firefighter I can be. To Asisst the community, help people in the time in need as well as give back to the community in a positive manner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Package Handler
Fedex
09.2023 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assisted other Package Handlers, Supervisors during busy periods, developing new skills while boosting warehouse efficiency.
- Proved successful working within tight deadlines and a fast-paced environment.
In-shop Crew Member
Jimmy John's
10.2022 - 02.2023
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, cashier and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Front-end Assistant/Cart Attendant
Costco Wholesale Corp
05.2021 - 01.2022
- assisted members loading & unloading their vehicles
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices to prevent Unsafe situation for not only guest but the rest of the crew
- Worked with floor team and managers to meet wide range of customer needs.
Door-to-Door Sales Representative
Excel Windows/Roofing
08.2020 - 05.2021
- Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of [Product or Service] over those of competition.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Detailer/Customer Greeter
Turtle Wax Car Wash
08.2020 - 04.2021
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Recommended products and services to customers based on personalized needs.
- Contributed to team objectives in fast-paced environment.
Package Handler
UPS
10.2018 - 01.2020
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Host
Aurelio’s Pizza
06.2018 - 09.2018
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Lake Park High School
500 W Bryn Mawr Ave, Roselle, IL 6017205.2019
Skills
- Order Picking and Processing
- Public Assistance and Support
- Work Assignments
- Continuous Development
- Customer Experience
- Teamwork and Collaboration
- Active Listening
- Safety Awareness
Certification
Ladder climb & C-PAT Certification
Timeline
Package Handler
Fedex
09.2023 - Current
In-shop Crew Member
Jimmy John's
10.2022 - 02.2023
Front-end Assistant/Cart Attendant
Costco Wholesale Corp
05.2021 - 01.2022
Door-to-Door Sales Representative
Excel Windows/Roofing
08.2020 - 05.2021
Detailer/Customer Greeter
Turtle Wax Car Wash
08.2020 - 04.2021
Package Handler
UPS
10.2018 - 01.2020
Host
Aurelio’s Pizza
06.2018 - 09.2018
High School Diploma -
Lake Park High School