Ryan McDonald
New York
Summary
Energetic and experienced host dedicated to creating a warm and inviting dining environment for guests. Able to maintain a friendly and calm demeanor in high-volume and fast paced scenarios. Organized, dependable, and eager to offer skills in hospitality.
Overview
5
5
years of professional experience
Work History
Server (Seasonal)
The Jetty Dock Bar & Restaurant
05.2025 - 08.2025
- Effectively maintained a 4-6 table section, ensuring an optimal dining experience for every guest.
- Worked with POS system to place orders, manage bills, and accommodate requests of guests.
- Explained and recommended menu items, with appropriate knowledge for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Host (Seasonal)
The Jetty Dock Bar & Restaurant
05.2022 - 08.2024
- Managed seating of all tables in a high-volume, fast-paced environment.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Barista
Starbucks
01.2021 - 04.2022
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Arts - Marketing
Marymount Manhattan College
New York, NY05-2026
Skills
- Customer service
- Strong communication
- Guest seating/greeting
- Takeout order processing
- High volume dining
- Time management
- Food running
Timeline
Server (Seasonal)
The Jetty Dock Bar & Restaurant
05.2025 - 08.2025
Host (Seasonal)
The Jetty Dock Bar & Restaurant
05.2022 - 08.2024
Barista
Starbucks
01.2021 - 04.2022
Bachelor of Arts - Marketing
Marymount Manhattan College
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