Ryan McKenna
West Palm Beach,FL
Summary
Dynamic Supervisor at Signature Aviation with a proven track record in training and mentoring staff to enhance customer service and operational efficiency. Skilled in decision-making and complex problem-solving, I excel in fostering team collaboration and driving continuous improvement in processes, ensuring compliance with safety protocols and service standards.
Overview
22
22
years of professional experience
Work History
Supervisor
Signature Aviation
West Palm Beach, FL
10.2004 - Current
- Supervised daily operations to ensure compliance with safety protocols and service standards.
- Trained new staff on operational procedures and customer service best practices.
- Monitored workflow processes to identify areas for improvement and implement solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Associate’s Degree - Marketing
Iowa Western Community College
Council Bluffs, IA12.2002
High School Diploma -
Storm Lake High School
Storm Lake, IA05.1998
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Decision-making
Complex Problem-solving
Analytical thinking
Team building
Processes and procedures
Operations management
Relationship building
Expectation setting
Employee development
Multitasking
Professionalism
Reliability
Adaptability
Task prioritization
Team leadership
Professional and courteous
Managing operations and efficiency
Timeline
Supervisor
Signature Aviation
10.2004 - Current
Associate’s Degree - Marketing
Iowa Western Community College
High School Diploma -
Storm Lake High School