Ryan McMillen
Longview,WA
Summary
Dynamic professional with extensive experience in conducting CPR training sessions tailored to diverse audiences, ensuring both comprehension and practical application of life-saving techniques. Expertise in employing effective teaching methods that cater to various learning styles, significantly enhancing trainee engagement and retention. Possesses a robust background in emergency care and trauma response as a combat medical sergeant, demonstrating proficiency in rapid assessment, life-saving interventions, and patient stabilization under pressure. Recognized for reliability, resilience, and exceptional interpersonal skills, with a strong focus on collaboration and adaptability to achieve optimal results in high-stakes environments.
Overview
4
4
Certification
25
25
years of professional experience
Work History
CPR Instructor
Healthline CPR LLC
Portland, OR
10.2024 - Current
- Delivered CPR instruction and training to diverse groups, enhancing community safety awareness.
- Developed comprehensive lesson plans tailored to various skill levels, ensuring effective learning outcomes.
- Evaluated participant performance through hands-on assessments, providing constructive feedback for improvement.
- Implemented updated CPR guidelines and techniques in training sessions, maintaining compliance with industry standards.
- Organized and facilitated workshops for healthcare professionals, improving skills relevant to emergency response scenarios.
- Measured student performance using objective evaluation criteria aligned with national guidelines for effective CPR administration.
- Promoted a safe learning environment by maintaining proper equipment maintenance, cleanliness, and usage protocols during practice sessions.
- Strengthened organizational reputation as a premier provider of CPR education by prioritizing customer satisfaction through timely communication and constructive feedback provision during courses.
- Enhanced student retention of CPR knowledge through scenario-based training exercises and demonstrations.
- Conducted regular instructor development workshops to ensure consistent delivery of quality CPR instruction across all courses and locations.
- Employed multimedia resources such as videos, simulations, and interactive tools to enrich the learning experience and increase engagement levels among students.
- Continuously updated course materials based on latest research findings, ensuring relevancy and adherence to industry standards.
Owner/Operator
Rescue Beat CPR LLC
Vancouver, WA
09.2024 - Current
- Red Cross CPR/First Aid Instructor with over 60 classes taught
- AHA CPR Instructor with over 30 classes taught
- Analyzed feedback from clients to refine course content and instructional methods, driving continuous improvement.
- Cultivated partnerships with local organizations to expand training opportunities and enhance community impact.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Medic and Combat Engineer
US Army National Guard
Washington State
08.2013 - Current
- Deployed to Djibouti and Somalia, Africa with Washington Army National Guard from 2025 to 2026. Conducted security operations and entry control point operations. Performed over 400 Combat patrols in roles, as a Medic, driver and Truck commander.
- Deployed to Jordan and Bahrain with Washington Army National Guard from 2019 to 2020. Conducted security operations and entry control point operations. Taught Combat Lifesaver classes during deployment to platoon of up to 30 US soldiers. Conducted proctor testing at end of course. Course involved hands on techniques and training
- Joined National Guard as 12B Combat Engineer in 2013
- Re-classed to 68W Combat Medic in March 2017
- Sent to Washington Fires in 2015 and 2017 with National Guard
- Volunteered in 2015 to train US soldiers in Yakima, WA before their deployment
- Administered emergency medical care in high-pressure environments, ensuring patient stabilization and safety.
- Conducted thorough assessments and evaluations to determine immediate medical needs of personnel.
- Trained and mentored junior medics on advanced life support techniques and field procedures.
- Managed medical supply inventory, optimizing resource allocation for field operations and training exercises.
Protection Agent/Medical Trainer
Black Wolf Protection Services
Portland, OR
10.2021 - 10.2024
- Armed site security
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Vehicle patrol agent
- CPR and Stop the Bleed Instructor
- Part of Field Support Team
- Conducted risk assessments to identify vulnerabilities in client security protocols.
- Developed and implemented security plans to enhance client safety and asset protection.
- Trained and mentored junior agents on operational procedures and emergency response tactics.
- Monitored surveillance systems to detect suspicious activities and mitigate potential threats.
- Evaluated security technologies for integration into existing protection strategies, improving efficiency.
- Facilitated client briefings to communicate security updates and reinforce safety measures effectively.
- Led incident response teams during emergencies, ensuring swift resolution and minimal disruption.
- Implemented preventative measures by analyzing patterns in criminal activity and proactively adjusting tactics accordingly.
Medical NCOIC
US Army National Guard
Washington State
07.2021 - 07.2021
- Hired for the Homeland Response Force through the Army National Guard as the medical NCO to assist with keeping everyone up-to-date on Certification and Medical History.
- Obtained access to Military Medical programs to allow review of personnel medical records
- Inspected about 160 assigned personnel medical records for vaccination history and current certifications
- Attended and completed HAZMAT Operations Course For Technicians
- Conducted gas mask fittings for soldiers
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Medic
US Army National Guard
Washington State
01.2021 - 07.2021
- Activated to administer COVID19 vaccinations at Clark County Fairgrounds
- Mixed and drew vaccine, administered to patients and monitored for possible side effects
- Trained new army medics and civilian nurses as they were assigned to the site - taught vaccination protocols and administration of vaccine in accordance with CDC guidelines for COVID19
- Collated hourly counts of vaccine administered at eight stations of approximately 16 lanes
- Frequently ran medical section of all vaccinators which involved speaking with patients regarding vaccine questions and about their current medications to determine length of time to monitor for possible side effects
- Was liaison between patients and on site medical provider for answers to patient questions
Shift Manager and Customer Service Representative
Vancouver Pizza Co.
Vancouver, WA
09.2001 - 12.2020
- Customer service liaison between Vancouver Pizza and its customers, fielding customer comments and complaints. Exercised composure under pressure and in escalated customer service scenarios and with situations involving non-customers
- Interviewed potential employees and hired and trained new staff members; supervised a crew of eight
- Business closed 12/2020
Operations Manager
B & L Paper Co., LLC
Vancouver, WA
09.2011 - 07.2019
- Manager at B & L Paper Company. Duties included customer service, taking and processing orders, contact with vendors, and keeping track of inventory
- Dispatched and routed drivers for efficiency and accountability
- Business closed 12/2020
- Streamlined operational workflows to enhance productivity and efficiency across multiple departments.
- Led cross-functional teams in implementing process improvements, resulting in increased operational effectiveness.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Facilitated training programs aimed at enhancing team skills and promoting safety compliance in the workplace.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Federal Protective Service Officer
MaxSent Security LLC
Portland, OR
08.2018 - 11.2018
- Passed federal test to qualify to work at federal buildings. Completed EQUIP
- Completed Oregon DPSST, armed and unarmed licensing. Assigned as an armed officer to Federal buildings in downtown Portland, Oregon; monitored CCTV at locations
- Worked independently and collaboratively with law enforcement to resolve urgent issues to protect lives and property
- Completed handcuffing and take down procedures as well as mandatory metal detector training including deciphering between metal, organic and non-organic material; completed hand held wand training
- Maintained hourly logs of events and patrol routes
- Managed client inquiries and provided timely resolutions to enhance customer satisfaction.
Education
High School Diploma -
Acedemy Northwest
Vancouver, WA06-2007
No Degree - General Studies
Clark College
Vancouver, WAHigh School Diploma - 68W Combat Medic School
US Army National Guard
Austin, TX03-2017
Combat Engineer - Combat Engineer
US Army National Guard
Fort Leonard Wood, MO04-2014
Skills
- Strong desire to promote the values of a company and exceed their customers’ expectations
- Over 10 years’ experience providing exceptional customer service skills and engagement with others
- Self-starter with strong organizational and time management skills
- Excellent written and verbal communication skills
- High energy and hard working with a strong work ethic and a desire to succeed
- Ability to supervise and lead others effectively while modeling the values of the company
- Ability to teach others effectively and positively; ability to formulate teaching plans and conduct testing
- Ability to respond quickly to incidents and assess active situations for security concerns
- Ability to use sound judgment in protection of the community
- Currently expired DPSST Armed/Unarmed Professional License
- Classroom instruction
- Automated external defibrillator
- Airway management
- First aid and CPR
- Video presentations
- CPR and AED
- Multitasking
- Time management
- Attention to detail
- Interpersonal communication
- Teamwork and collaboration
- Current EMT-Basic certification
- Valid driver’s license and clean driving record
- First aid training
- Safety protocols
- Advanced cardiopulmonary resuscitation
- Emergency medical response
Certification
- Certified CPR Instructor, Red Cross
- 68W Combat Medic
- 12B Combat Engineer
- EMT-B
- Hazmat - FT. Leonardwood, MO
Timeline
CPR Instructor
Healthline CPR LLC
10.2024 - Current
Owner/Operator
Rescue Beat CPR LLC
09.2024 - Current
Protection Agent/Medical Trainer
Black Wolf Protection Services
10.2021 - 10.2024
Medical NCOIC
US Army National Guard
07.2021 - 07.2021
Medic
US Army National Guard
01.2021 - 07.2021
Federal Protective Service Officer
MaxSent Security LLC
08.2018 - 11.2018
Medic and Combat Engineer
US Army National Guard
08.2013 - Current
Operations Manager
B & L Paper Co., LLC
09.2011 - 07.2019
Shift Manager and Customer Service Representative
Vancouver Pizza Co.
09.2001 - 12.2020
High School Diploma -
Acedemy Northwest
No Degree - General Studies
Clark College
High School Diploma - 68W Combat Medic School
US Army National Guard
Combat Engineer - Combat Engineer
US Army National Guard