Ryan McNeill
Kansas City,MO
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Bartender
Sporting Kansas City
01.2022 - Current
- Made liquor and beer orders based off my station of work at Sporting Kansas City and KC Current home games as well as counting out all keg use, liquor use and beers sold.
- Worked private events in the Field House and 'The Boot' speakeasy bar.
Server/Bartender
Texas Roadhouse
02.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
Server/Bartender
T-Shotz
02.2021 - 12.2021
- Took care of guests and helped teach newcomers the basics of golf.
- Took care of events and parties while recommending new and old cocktails and other beverages.
Bartender/Manager
Sandbox
05.2020 - 01.2021
- Managed liquor orders as well as running and maintaining a full bar.
- Trained and helped new employees also taking care of guests.
Package Handler
Fed Ex
03.2020 - 06.2020
- Loaded and unloaded packages working with co-workers to get trucks done.
Bartender
Old Chicago
08.2019 - 03.2020
- Helped open a new franchise location as a bartender.
- Kept track of 10+ rotating taps as well as consistently changing kegs.
- Made recommendations as needed as well as making new regulars at the bartop.
Bartender
Bonefish Grill
01.2019 - 09.2019
- Kept track of 17+ batches and mixes.
- Took care of guests at the bar as well as making multiple drinks.
- Kept up to all ecoshare standards.
- Able to sell any fish and present a full menu.
- Read through and organized liquor orders.
Bartender/Server
Bread and Butter Concepts
03.2018 - 01.2019
- Responsible for selling products and ensuring the safety of customers in every interaction.
- Managed inventory of products daily and reported any product needs to the supervisor.
- Maintained an organized and clean workspace.
Sales Manager
Vivint Home Security
03.2017 - 03.2018
- Sold home security to clients to meet quota needs.
- Recruited new business through referral, advertisement, and cold calling.
Expo/Busser/Server
Red Robin
04.2013 - 03.2017
- Ensured a clean environment for all incoming customers.
- Managed food orders for a team of 5 to ensure accuracy in delivery.
- Responded proactively to customer’s needs.
Education
No Degree - Hospitality
Maple Woods
Kansas CitySkills
- Problem-solving
- Influence and negotiation
- Business rapport
- Self-Motivated
- Team player with a winning attitude
- Passion for helping the customer
Timeline
Server/Bartender
Texas Roadhouse
02.2024 - Current
Bartender
Sporting Kansas City
01.2022 - Current
Server/Bartender
T-Shotz
02.2021 - 12.2021
Bartender/Manager
Sandbox
05.2020 - 01.2021
Package Handler
Fed Ex
03.2020 - 06.2020
Bartender
Old Chicago
08.2019 - 03.2020
Bartender
Bonefish Grill
01.2019 - 09.2019
Bartender/Server
Bread and Butter Concepts
03.2018 - 01.2019
Sales Manager
Vivint Home Security
03.2017 - 03.2018
Expo/Busser/Server
Red Robin
04.2013 - 03.2017
No Degree - Hospitality
Maple Woods