Ryan Mease
Quakertown,PA
Summary
I am skilled in building customer relationships and understanding customer needs. I have strong communication and interpersonal skills for providing superior customer service. Additionally, I am a motivated individual who is excited by challenges, thrives in a fast paced environment, and loves being part of a team.
Overview
6
6
years of professional experience
Work History
Business Development Associate
Iron Mountain Records Management
08.2019 - Current
- Engages with customers to build business relationships.
- Develops business pipeline using warm techniques. I am on the inbound team and receive sales inquiries from North American customers.
- Boosts revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Negotiates contracts and closed sales with new and existing clients.
- Uses SalesForce to handle current portfolio and prospective leads.
- Achieved or exceeded company-defined sales quotas.
- Serves customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributes to team objectives in fast-paced environment.
- Performs effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborates with local market operations managers to fulfill orders.
- Negotiates prices, terms of sales and service agreements.
- Consults with businesses to supply accurate product and service information.
Laborer
Cooney LLC
07.2017 - 07.2019
- Installed fences and operated heavy machinery.
- Collaborated with a team to accomplish goals.
- Understood and followed verbal and written instructions to complete work correctly.
Social Media Strategist Intern
Kelly Roach International
01.2019 - 05.2019
- During my internship at Kelly Roach International, I worked within Kelly’s Instagram.
- Assisted team with various marketing projects that would engage new leads and potential customers.
Education
Bachelor of Arts - Communication
West Chester University of Pennsylvania
05.2019
Associates - Arts; Liberal Studies
Montgomery County Community College
05.2017
Skills
- Sales Proposal Creation
- Project Management
- Lead Qualification
- Customer Rapport-Building
- Customer Relationship Management
- Multitasking Abilities
- Critical Thinking
- Sales
- Client Meetings
- Contract Negotiation
- Managing Forms
- Continuous Professional Improvement
Timeline
Business Development Associate
Iron Mountain Records Management
08.2019 - Current
Social Media Strategist Intern
Kelly Roach International
01.2019 - 05.2019
Laborer
Cooney LLC
07.2017 - 07.2019
Bachelor of Arts - Communication
West Chester University of Pennsylvania
Associates - Arts; Liberal Studies
Montgomery County Community College
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