Ryan Melvin
Indianapolis,IN
Summary
Knowledgeable Healthcare Administrator adept at recognizing clinical values and abstract data from source documents. Uses analytical skills to identify data or patient safety issues.
Overview
7
7
years of professional experience
Work History
Research Coordinator
Solomon Page
11.2022 - 02.2024
- Researched market data and utilized it for business development; contracts and opportunities with healthcare systems that resulted in multiple signed contacts with different facilities/companies.
- Managed and cleaned data within Excel to better analyze business strengths and weaknesses.
- Coordinated and implemented research with C-Suite staff to expand business knowledge and outreach.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Created and managed a contact list of 10,000+ contacts and connected managing director with them.
Patient Access Specialist
Community Health Network
07.2022 - 11.2022
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Team Lead
Marion Cultural Civic Center
03.2017 - 04.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Identified areas of improvement and devised solutions based on findings that created better workflows and efficient staff.
- Built strong relationships with customers through positive attitude and attentive response, resulting in excellent feedback.
- Coached a team of 15 in proper techniques and daily business routines.
Education
Bachelor Of Science - Health Services Administration
University of Evansville
Evansville, IN12.2022
Skills
- Administrative Support
- Data Organization
- Data Collection
- Operations Research
- Critical Thinking
- EPIC
- EXCEL
- Microsoft Office
- Data Analysis
- Project Management
Timeline
Research Coordinator
Solomon Page
11.2022 - 02.2024
Patient Access Specialist
Community Health Network
07.2022 - 11.2022
Team Lead
Marion Cultural Civic Center
03.2017 - 04.2021
Bachelor Of Science - Health Services Administration
University of Evansville
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