Ryan Mento
Chesterfield,MI
Summary
Results-driven professional with a strong background in healthcare operations, business development, and cross-functional team leadership. Proven ability to manage multi-state territories, streamline processes, and implement strategic initiatives to drive operational efficiency. Skilled in vendor management, inventory control, training, and customer relationship management. Holds an MBA with a Marketing specialization, strengthening organizational leadership and strategic planning capabilities.
Overview
5
5
years of professional experience
Work History
Director of Business Development
Novacare Prosthetics and Orthotics
MI, USA
02.2024 - Current
- Spearhead growth initiatives across Michigan and Ohio, developing operational strategies that improve market share and referral volume.
- Lead multi-state business development and relationship management efforts with physicians, hospital systems, and care coordinators.
- Deliver cross-functional training and in-service education across multiple specialties, enhancing interdepartmental efficiency.
- Identify and resolve operational bottlenecks by streamlining communication between internal departments and external stakeholders.
DME Coordinator
Michigan Orthopaedic Surgeons
Troy, MI, USA
04.2023 - 02.2024
- Managed inventory, procurement, and billing for durable medical equipment (DME), ensuring accurate reconciliation and cost control.
- Optimized operational workflows by aligning product ordering and pre-certification processes with patient scheduling and treatment timelines.
- Liaised between clinical staff and vendors to address product issues and facilitate the introduction of new inventory based on physician feedback.
- Supported process improvement efforts by analyzing product usage patterns and recommending efficiency-enhancing solutions.
Rapid Recovery Trainer
Lytle Medical Technologies
Farmington Hills, MI, USA
09.2022 - 04.2023
- Delivered at-home setup and training for post-surgical orthopedic DME, improving patient recovery outcomes and satisfaction.
- Managed scheduling and logistics for timely delivery and fitting of devices, supporting operational efficiency across regional service areas.
- Collaborated with physicians to implement tailored treatment plans and ensure compliance with medical protocols.
Physical Therapy Technician
Associated Orthopedists of Detroit
St. Clair Shores, MI, USA
07.2020 - 09.2022
- Supported daily clinical operations by assisting with therapeutic exercises, maintaining equipment, and documenting patient progress.
- Improved clinic throughput and patient experience by ensuring operational readiness and communication with therapy teams.
Education
Master of Business Administration - Marketing Specialization
Louisiana State University
Shreveport, LA01.2025
Bachelor of Science - Exercise Science, Kinesiology
Central Michigan University
Mount Pleasant, MI01.2021
Skills
- Operational Strategy & Leadership
- Territory Management
- Vendor & Inventory Management
- Process Optimization
- Cross-functional Collaboration
- Durable Medical Equipment (DME) Expertise
- Strategic Marketing & Business Growth
Timeline
Director of Business Development
Novacare Prosthetics and Orthotics
02.2024 - Current
DME Coordinator
Michigan Orthopaedic Surgeons
04.2023 - 02.2024
Rapid Recovery Trainer
Lytle Medical Technologies
09.2022 - 04.2023
Physical Therapy Technician
Associated Orthopedists of Detroit
07.2020 - 09.2022
Master of Business Administration - Marketing Specialization
Louisiana State University
Bachelor of Science - Exercise Science, Kinesiology
Central Michigan University