RYAN MILES
Waller,TX
Summary
Detail-oriented Texas All-Lines Adjuster with expertise in investigating and resolving residential, commercial, and catastrophe-related property claims. Experienced in property inspections, construction estimating, and coverage analysis. Collaborates effectively with stakeholders to assess damages and ensure accurate claim resolution. Knowledgeable in Xactimate and regulatory compliance, managing multiple complex claims while delivering high-quality service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Property Claims Adjuster
QA Claims
Houston, TX
10.2020 - Current
- Investigate and evaluate residential, multifamily, and commercial property claims involving weather-related damage, water intrusion, fire losses, vandalism, and other covered perils.
- Manage claims from initial assignment through settlement while maintaining compliance with carrier guidelines and state regulations.
- Conduct detailed on-site inspections to assess property damage, document loss conditions, and determine scope of repairs.
- Prepare comprehensive repair estimates utilizing Xactimate software and industry-standard pricing databases.
- Analyze insurance policies and contract provisions to determine coverage applicability and support claim decisions.
- Interview policyholders, contractors, mitigation companies, and other involved parties to obtain accurate loss information.
- Review engineering reports, contractor estimates, photographs, and supporting documentation to evaluate claim validity.
- Communicate findings and claim status updates to policyholders, carrier representatives, contractors, and stakeholders.
Realtor
Perry's Realty
Spring, TX
03.2015 - 03.2024
- Conducted property evaluations and market analysis for residential and investment properties to inform client decisions.
- Reviewed contracts, disclosures, inspection reports, and property documentation to ensure accuracy and protect client interests.
- Negotiated transactions and facilitated communication between buyers, sellers, lenders, inspectors, and contractors.
- Developed extensive knowledge of residential construction, property valuation, and building conditions.
- Ensured compliance with state regulations and fair housing requirements to uphold ethical standards in real estate transactions.
Operations / Logistics Coordinator
Arkoma Energy Services
Channelview, TX
03.2018 - 10.2019
- Coordinated daily operations for large commercial and industrial clients, enhancing service delivery and client satisfaction.
- Managed transportation logistics, equipment scheduling, inventory control, and documentation processes.
- Collaborated with field personnel, management teams, and external vendors to resolve operational issues, facilitating timely solutions and minimizing disruptions.
- Maintained operational records and ensured compliance with company procedures and customer requirements, supporting regulatory adherence and operational integrity.
- Worked directly with major corporate clients including Halliburton, Chemplex, EOG Resources, and Schlumberger.
Project Manager – FEMA Storm Recovery Contract
DSW Homes
Houston, TX
12.2017 - 04.2018
- Managed residential reconstruction and remediation projects following catastrophic storm damage.
- Conducted property inspections, developing detailed repair scopes and accurate construction estimates to facilitate timely project execution.
- Coordinated activities among contractors, subcontractors, homeowners, vendors, and inspectors to ensure seamless communication and project progress.
- Managed project budgets, schedules, quality control measures, and change orders.
- Oversaw 20–30 properties during pre-construction phases while managing 5–10 active construction projects simultaneously to maintain project timelines.
- Evaluated structural and cosmetic damage to determine required repairs and project costs.
- Developed practical expertise in storm restoration, construction methods, and property damage evaluation.
Floor Hand / Derrick Hand
H&P Drilling
Midland, TX
03.2016 - 08.2017
- Supported daily drilling operations, ensuring adherence to safety protocols in industrial environment.
- Operated heavy equipment, pumps, and centrifuges to facilitate efficient drilling processes.
- Maintained compliance with operational, environmental, and safety requirements.
- Collaborated with multidisciplinary crews to maintain seamless operations and minimize downtime.
Education
High School Diploma -
Klein Forest High School
Houston, TexasBusiness Administration Coursework -
Texas Southern University
Houston, TXLaw Enforcement Certification -
University of Houston–Downtown
Houston, TXSkills
- Xactimate
- Claims Management Systems
- Claims Negotiation
- Damage Assessment
- Property Inspection
- Construction Estimating
- Cost Analysis
- Contract Review
- Insurance Regulations
- Risk Assessment
- Documentation Review
- Microsoft Office Suite
- Microsoft Outlook
- Oracle
- Q-Trac
Certification
- Texas All-Lines Adjuster License, Active through 03/01/27
- Texas Real Estate License
- Level III Commissioned Security License
Timeline
Independent Property Claims Adjuster
QA Claims
10.2020 - Current
Operations / Logistics Coordinator
Arkoma Energy Services
03.2018 - 10.2019
Project Manager – FEMA Storm Recovery Contract
DSW Homes
12.2017 - 04.2018
Floor Hand / Derrick Hand
H&P Drilling
03.2016 - 08.2017
Realtor
Perry's Realty
03.2015 - 03.2024
High School Diploma -
Klein Forest High School
Business Administration Coursework -
Texas Southern University
Law Enforcement Certification -
University of Houston–Downtown