Ryan Moore
Heath
Summary
Dynamic E-Commerce Manager with a proven track record at Kroger, adept at leveraging data-driven marketing strategies to boost online sales and enhance user experience. Skilled in product management and order fulfillment, I excel in optimizing inventory levels while fostering strong vendor relationships to ensure timely product delivery.
Overview
10
10
years of professional experience
Work History
E-Commerce Manager
Kroger
03.2024 - Current
- Developed and implemented digital marketing strategies to enhance online visibility and drive traffic.
- Analyzed customer behavior data to optimize product offerings and improve user experience.
- Managed relationships with key vendors to negotiate pricing and ensure timely delivery of products.
- Oversaw website optimization efforts, improving loading speeds and enhancing mobile responsiveness.
E-Commerce Specialist
Kroger
12.2023 - 03.2024
- Analyzed customer data to enhance online shopping experience and optimize product placements.
- Developed marketing strategies to increase e-commerce sales through targeted promotions and email campaigns.
- Managed inventory levels to ensure product availability while minimizing excess stock and associated costs.
- Collaborated with cross-functional teams to improve user interface and streamline order fulfillment processes.
E-Commerce Lead
Kroger
10.2022 - 12.2023
- Led cross-functional teams to enhance online shopping experience and customer satisfaction.
- Developed and implemented data-driven marketing strategies to increase e-commerce sales.
- Analyzed website performance metrics to identify areas for improvement and optimize user engagement.
- Managed inventory levels and coordinated with suppliers to ensure product availability for online orders.
E-Commerce Personal Shopper
Kroger
01.2022 - 10.2022
- Curated personalized shopping experiences based on customer preferences and feedback.
- Managed inventory levels to ensure product availability for timely order fulfillment.
- Collaborated with team members to enhance customer satisfaction through effective communication.
- Utilized e-commerce platforms to process orders and track delivery statuses efficiently.
- Resolved customer inquiries and issues promptly, ensuring a seamless shopping experience.
- Developed product knowledge to provide informed recommendations to customers.
- Analyzed shopping trends to optimize product selection and improve sales performance.
Cook/Assistant Catering Coordinator
Lees Famous Chicken
02.2019 - 08.2021
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Assisted in training new staff on cooking techniques and food safety protocols.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Line Worker
Harry and David
05.2016 - 07.2016
- Operated packaging machinery to ensure efficient product assembly and quality control.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in inventory management by labeling and sorting products for distribution.
- Monitored production line for defects, promptly reporting issues to supervisors.
- Adapted quickly to changing production schedules and task assignments as needed.
- Contributed to team goals by meeting daily production targets consistently.
Education
High School Diploma -
Heath High School
Heath, OH01-2019
Skills
- Product management
- Order fulfillment
- E-commerce platforms
- Competitor analysis
Accomplishments
- Supervised team of 12-42 (depended on what location) staff members.
Timeline
E-Commerce Manager
Kroger
03.2024 - Current
E-Commerce Specialist
Kroger
12.2023 - 03.2024
E-Commerce Lead
Kroger
10.2022 - 12.2023
E-Commerce Personal Shopper
Kroger
01.2022 - 10.2022
Cook/Assistant Catering Coordinator
Lees Famous Chicken
02.2019 - 08.2021
Line Worker
Harry and David
05.2016 - 07.2016
High School Diploma -
Heath High School