Summary
Overview
Work History
Education
Skills
Modding Cars, Mountain Biking, Boating
Timeline
Generic

Ryan Morla

Pembroke Pines,FL

Summary

Driven professional with a diverse background, including a pivotal role at Baptist Hospital Miami, where I enhanced safety and guest satisfaction. Expert in emergency management and superior customer service, I've significantly improved operational efficiency and customer loyalty through innovative solutions and a strong work ethic. Skilled in report writing and emergency awareness, my approach consistently delivers outstanding results. Great at working both alone and in team environments. Capable of learning new skills quickly. As the son of an ASE certified master technician, I also possess a well grounded background in automotive technical skills obtained through a lifetime of tutelage.

Overview

12
12
years of professional experience

Work History

Security Officer

Baptist Hospital Miami
10.2020 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Completed detailed incident reports to document all incidents that occur on campus.

Forklift Technician

Action Forklift Inc.
01.2018 - 10.2020
  • Enhanced warehouse efficiency by performing routine forklift maintenance and repairs.
  • Troubleshot and diagnosed systems and components of different forklift models.
  • Updated technical knowledge through continuous professional development, attending relevant workshops and seminars.
  • Completed repairs and maintenance procedures for forklift, pallet jacks and man lifts.
  • Kept tools organized and properly maintained, reducing time spent searching for necessary equipment during repairs.
  • Traveled to customer locations to complete regular scheduled preventative maintenance on equipment.

Route Sales Representative

Unifirst Corp.
01.2012 - 01.2018
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Negotiated contract renewals to ensure customer retention.

Education

Emergency Medical Technoliginician - Emergency Medical Technology

Broward College
Fort Lauderdale, FL
06.2012

Skills

  • Report Writing
  • Incident Reporting
  • General security
  • Detail Oriented
  • Superior customer service
  • Emergency Management
  • Work ethic
  • Punctuality
  • Reliability
  • Emergency awareness

Modding Cars, Mountain Biking, Boating

I enjoy fast cars and throughout my life have had a few different project cars that I made upgrades to. I also enjoy riding my bike through the trails to maintain some degree of physical fitness in addition to the gym. And my favorite activity is loading up the boat with family and enjoying a day on the water with those who are important to me in my life.

Timeline

Security Officer

Baptist Hospital Miami
10.2020 - Current

Forklift Technician

Action Forklift Inc.
01.2018 - 10.2020

Route Sales Representative

Unifirst Corp.
01.2012 - 01.2018

Emergency Medical Technoliginician - Emergency Medical Technology

Broward College

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Ryan Morla