Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Morrissette

Loudon,NH

Summary

Dynamic delivery driver with a proven track record at Pleasant View Gardens, excelling in customer service and route optimization. Recognized for enhancing delivery efficiency and maintaining high safety standards. Strong attention to detail and teamwork skills contributed to improved customer satisfaction and timely deliveries, ensuring a reliable and professional service.

Overview

19
19
years of professional experience

Work History

Delivery Driver

Pleasant View Gardens
08.2023 - Current
  • Delivered plants and garden supplies to customers, ensuring timely and accurate shipments.
  • Maintained detailed delivery logs for tracking orders and enhancing operational efficiency.
  • Collaborated with warehouse staff to optimize loading processes and reduce delivery times.
  • Implemented safety protocols during transportation to protect products from damage.
  • Conducted vehicle inspections to ensure compliance with safety standards before deliveries.
  • Trained new drivers on route navigation and customer service best practices.
  • Resolved customer inquiries regarding delivery schedules, improving satisfaction rates.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.

Machine Learning Intern

Electrisola Inc.
10.2018 - Current

Operate high speed, automated, computer-processed controlled machines to make ultrafine wire products used in auto, appliance, small motor, and medical technologies. Requires threading fine gauge wire, measuring, performing quality checks, monitoring, and maintaining machine parts such as pulleys, eyelets, and dies and data entry. Operators accurately label and identify products, have excellent attention to detail, an organized approach, and mathematical ability and enjoy a fast work pace.

2nd Pressman

Concord Direct
09.2006 - 09.2018
  • Operated and maintained printing presses to ensure optimal performance and quality output.
  • Monitored production processes, adjusting settings for consistency and precision in print jobs.
  • Collaborated with press operators to troubleshoot equipment issues, enhancing workflow efficiency.
  • Trained junior staff on press operations, safety protocols, and equipment maintenance techniques.

Education

No Degree - Graphic Design And Printing Technology

Lakes Region Community College
Laconia, NH

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • GPS navigation
  • Heavy lifting
  • GPS operation

Timeline

Delivery Driver

Pleasant View Gardens
08.2023 - Current

Machine Learning Intern

Electrisola Inc.
10.2018 - Current

2nd Pressman

Concord Direct
09.2006 - 09.2018

No Degree - Graphic Design And Printing Technology

Lakes Region Community College
Ryan Morrissette