Ryan Mullins
Panama City,FL
Summary
Dynamic Water Mitigation Technician with Servpro, adept at water damage assessment and hazardous material removal. Proven track record in enhancing operational efficiency and customer satisfaction through effective moisture monitoring and strong interpersonal skills. Successfully implemented innovative drying techniques, ensuring swift recovery from water-related incidents.
Overview
2
2
years of professional experience
Work History
Water Mitigation Technician
Servpro
Panama City, Florida
01.2023 - 03.2025
- Devised watershed operational improvements to achieve identified supply and conservation goals.
- Performed grounds and equipment maintenance to keep facility running smoothly.
- Proposed changes to water resources management to community organizations, public interest groups and government agencies to solidify backing.
- Followed industry standards for the proper removal of hazardous materials.
- Communicated regularly with customers regarding mitigation progress and concerns.
- Removed standing water using pumps, wet and dry vacuums, extractors or other specialized equipment.
- Monitored drying process with moisture meters and hygrometers.
- Inspected and tested pipes, plumbing systems and fixtures to identify the source of water leakage.
- Set up negative pressure systems for drying out enclosed spaces like crawlspaces or attics.
- Trained new staff members on proper techniques for water mitigation projects.
- Provided detailed documentation on all work performed throughout the job.
- Maintained company vehicles in good working order while on the job.
- Operated flood-cutters to remove portions of walls and floors damaged by flooding.
- Dried out affected areas using dehumidifiers, air movers and fans.
- Assessed water damage, identified sources of moisture and determined extent of contamination.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Mosley High School
Panama City, Florida05-2005
Skills
- Water damage assessment
- Hazardous material removal
- Moisture monitoring
- Negative pressure systems
Timeline
Water Mitigation Technician
Servpro
01.2023 - 03.2025
High School Diploma -
Mosley High School