Ryan Munroe
Dinesol Plastics Inc.
Poland
18
years of professional experience
Maintenance Systems Manager leading multi-site preventive maintenance, CMMS workflows, and plant reliability across three regional facilities. Builds asset-specific digital checklists, standardizes troubleshooting and inventory processes, and protects ISO and insurance compliance while keeping production running. Combines multi-craft leadership with equipment tuning and efficiency improvements in industrial manufacturing.
Work History
Maintenance Systems Manager
3 Years 7 Months- Built a multi-site preventive maintenance (PM) architecture from the ground up across 5 facilities, including a high-value injection molding plant without prior maintenance protocols.
- Expanded SafetyCulture software across mobile tablet devices to introduce asset-specific digital checklists, photo verification, and digitized technical manuals.
- Maintained maintenance driven ISO certifications and insurance compliance mandates while protecting core plant operational output.
- Streamlined supply room management processes, enhancing inventory accuracy and standardizing parts.
- Mentored junior staff in best practices for system management, ensuring consistent adherence to company standards.
- Spearheaded initiatives to automate routine tasks, reducing manual errors and increasing overall productivity levels.
- Developed training programs for staff on new technologies, fostering a culture of continuous learning and adaptation.
Senior Field Service Technician
3 Years 4 Months- Managed on-site capital installations, repairs, preventative maintenance routines, and system testing for heavy industrial equipment.
- Executed advanced root-cause troubleshooting on industrial motors, pump ends, control boards, wiring, and digital I/O programming, enhancing system performance and reducing downtime.
- Served as lead technician for major equipment overhauls and rebuilding of packages while generating detailed technical service reports, client quotes, and compliance documentation.
- Trained junior technicians on service protocols, safety standards, and troubleshooting techniques.
Service Supervisor
6 Years 1 Month- Supervised daily operations to ensure high-quality service delivery and customer satisfaction within a multiple state territory
- Coordinated dispatching and daily schedules for a team of 17 field service technicians across 3 strategic regional hubs.
- Scaled service department operations from 2 locations and 5 technicians to 3 locations and 17 technicians, managing facility additions from property acquisition to site launch.
- Directed a 12-month implementation of a custom cloud-based Salesforce CMMS platform, transitioning operations to dynamic digital dispatching with GPS tracking to minimize response times.
- Co-led enterprise task force transitioning legacy purchasing to modern ERP platform, providing 1-on-1 training across business units to ensure seamless cutover.
- Scaled internal repair operations into a dedicated 40,000 sq. ft. industrial overhaul facility with a near 12-month advance booking backlog.
- Managed administrative functions including billing review, warranty application filing, service quoting, and RMA authorizations, ensuring accuracy and compliance.
Aftermarket Support
2 Years 2 Months- Provided dedicated technical support for sold equipment, processing purchase orders, critical parts lookups, and service quotes to minimize client downtime.
- Engineered and executed comprehensive system overhauls for multi-million-dollar equipment packages.
Outside Sales
6 Months- Negotiated pricing structures and quoted bids, managing inventoried products to meet industrial account needs.
Internship
2 Years- Supported daily store operations, shipping/receiving logistics, product deliveries, and quote acknowledgments.
Education
Bachelor of Science - Business Administration / Management & Operations
Williamson College of Business Administration (AACSB Accredited)
Skills
Preventative maintenance architecture
Advanced systems troubleshooting
Equipment overhauls
CMMS (Salesforce platform)
Reliability centered maintenance
Root cause analysis
Maintenance planning & scheduling
Multi-site operations
Cross-functional team leadership
Change management
Hiring & mentoring
Inventory management
Capital project coordination
Accomplishments
- Co-led cross-functional development and deployment of Trullinx, a company-wide ERP system, with a 6-person team.
- Designed and executed end-to-end implementation of a Salesforce-based CMMS, modernizing sales operations.
- Streamlined maintenance workflows by deploying SafetyCulture (iAuditor) to digitize asset documentation and checklists.
- Transitioned facility operations from reactive maintenance to a proactive preventative framework, driving uptime.
- Authored comprehensive training documentation, accelerating onboarding and team ramp-up times.
Timeline
Maintenance Systems Manager
Dinesol Plastics Inc.
01.2023 - CurrentRead More
Senior Field Service Technician
Dearing Compressor & Pump Co.
09.2019 - 01.2023Read More
Service Supervisor
Dearing Compressor & Pump Co.
08.2013 - 09.2019Read More
Aftermarket Support
Dearing Compressor & Pump Co.
06.2011 - 08.2013Read More
Outside Sales
Fastenal Industrial Supplies
12.2010 - 06.2011Read More
Internship
Fastenal Industrial Supplies
12.2008 - 12.2010Read More
Youngstown State University
Bachelor of Science from Business Administration / Management & Operations
Read More