Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
GeneralManager
Ryan Munson

Ryan Munson

Sioux City,Iowa

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. A breadth of experience in the academic setting for most major cybersecurity tools in use today, including Snort, Splunk, Zeek, Grafana, FTK, Autopsy along with various other SIEMs and CLI tools like nmap and Wireshark, as well as coding languages Python, SQL, JavaScript, and JSON. Also have a wealth of knowledge covering firewalls, intrusion detection mechanisms, virtual private networks, network security protocols, access controls, digital forensics, public key infrastructure. Plan on getting my CompTIA Security+ certification in December and work my way up from there.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Tech Support Representative

Vizio
Dakota Dunes, SD
10.2021 - 03.2022
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Customer Service Rep

TTEC
Remote, Remote
05.2020 - 06.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Business Data Support

Alorica
North Sioux City, SD
11.2011 - 08.2014
  • Provided technical support to AT&T business data support clients and end-users, as well as support for laptop connect devices, and mobile devices.

Education

Bachelor of Science - Cybersecurity

Bellevue University
Bellevue, NE
08.2021 - Current

Associate of Applied Science - Audio Engineering

Western Iowa Tech Community College
Sioux City, IA
08.2018 - 05.2020

Skills

Remote Access Software

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Accomplishments

  • Aircrack-NG
  • Autopsy
  • FTK
  • Grafana
  • JSON
  • Metasploit
  • MySQL
  • Nmap
  • NoSQL
  • OpenVAS
  • PIP
  • Snort
  • Splunk
  • VMWare Horizon
  • Zeek

Additional Information

  • Willing to relocate anywhere; Authorized to work in the US for any employer. I'm a very fast learner and willing to put in the work when I don't know something. If a certification is required for a position and I don't have it, I'll do my best to obtain it as soon as possible, on my own dime if need be. You'll be hard pressed to find someone harder working who pays as much attention to detail as I do.

Timeline

Tech Support Representative

Vizio
10.2021 - 03.2022

Bachelor of Science - Cybersecurity

Bellevue University
08.2021 - Current

Customer Service Rep

TTEC
05.2020 - 06.2021

Associate of Applied Science - Audio Engineering

Western Iowa Tech Community College
08.2018 - 05.2020

Business Data Support

Alorica
11.2011 - 08.2014
Ryan Munson