RYAN MUSSER
Outside Sales Executive
Milwaukee,WI
Summary
Outside Sales Executive with 10 years of experience devising innovative solutions to unprecedented challenges. Business development-focused promoter with creativity and statistical relevance.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Outside Sales Executive
Tundraland Home Improvements
Milwaukee, WI
06.2019 - Current
- Finalize sales and contracts with +3 million in Gross Sales by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Contribute ideas and offer constructive feedback at weekly sales and training meetings.
- Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
Associate Project Manager
SSM Health
Fond du Lac, WI
01.2017 - 01.2019
- Maintained tactical control of up to 4 simultaneous project budgets and timelines to keep teams on task and achieve schedule targets.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Reported on status for each project to appropriate stakeholders.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
System Service Representative
IBM
Green Bay, WI
01.2015 - 01.2017
- Maintained servers and systems to keep networks fully operational during peak periods.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Resolved 4 to 5 enterprise server and system networking problems daily with 24/7 support to maintain user productivity.
Geek Squad Fulfillment Agent
Best Buy
Remote, MN
01.2010 - 01.2015
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Helped streamline repair processes and update procedures for support action consistency.
- Resolved +1,800 support tickets with diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Education
BBA - Marketing
Marian University of Wisconsin
Fond Du Lac, WI 01.2007 - 12.2011
Skills
Adaptability
Teamwork
Strategic Planning
Project Management
Business Process Mapping
Testing and Maintenance
Advanced Problem Solving
Solutions Deployment
Leadership
Analytical skills
Customer Service
Product and Service Sales
MS Office
New Product Introductions Strategies
Budgeting
Technical Support
Systems Installation, Configuration, and Upgrading
Expense Reports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Timeline
Outside Sales Executive
Tundraland Home Improvements
06.2019 - Current
Associate Project Manager
SSM Health
01.2017 - 01.2019
System Service Representative
IBM
01.2015 - 01.2017
Geek Squad Fulfillment Agent
Best Buy
01.2010 - 01.2015
BBA - Marketing
Marian University of Wisconsin
01.2007 - 12.2011