Ryan Nicholson
Seattle,WA
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
20
20
years of professional experience
Work History
Restaurateur / Certified Training Manager / GM
Chipotle, Mexican Grill
Seattle, WA
05.2012 - 12.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various skills to provide an exceptional guest experience.
- Ensured compliance with health, safety and sanitation standards.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
- Created weekly work schedules according to staffing needs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Optimized profits by controlling food, beverage and labor costs.
- Oversaw food preparation, production and presentation according to quality standards.
Auto Detailer Owner
Sunster Auto Detail
Portland, OR
03.2009 - 05.2012
- Served clients with on-site detailing services at businesses and homes.
- Recruited and trained new employees to meet job requirements.
- Maintained a clean and organized work environment to ensure efficient operations.
- Monitored customer feedback to identify areas of improvement within the business model.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
Auto Shop Assistant Manager
Toyota Gladstone
Portland, Oregon
07.2004 - 03.2009
- Maintained accurate records of all work completed in the auto shop.
- Organized the shop floor to keep it clean and safe for customers and employees alike.
- Communicated effectively with customers regarding their repairs needs.
- Inspected automotive repairs to match paint and maintain body appearance.
- Received customer inquiries and provided excellent customer service.
- Provided estimates for repairs to customers upon request.
Education
High School Diploma -
HOPE homeschool
Yacolt, WA06-2020
Skills
- Guest experience oversight
- Purchasing
- Staff scheduling
- Guest relations
- Facility maintenance
- Labor management
- Operations management
- Restaurant promotion management
- POS system
- Health code compliance
- OSHA safety training
- OSHA regulations compliance
- Inventory control
- Audit processes
Timeline
Restaurateur / Certified Training Manager / GM
Chipotle, Mexican Grill
05.2012 - 12.2024
Auto Detailer Owner
Sunster Auto Detail
03.2009 - 05.2012
Auto Shop Assistant Manager
Toyota Gladstone
07.2004 - 03.2009
High School Diploma -
HOPE homeschool