Ryan Nix
Jacksonville,AL
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Dunkin' Donuts
Panama City, FL
05.2024 - 07.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Drive Thru Team Leader
Chick-fil-A
Gardendale, AL
06.2021 - 05.2023
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Ensured compliance with all safety regulations in the workplace.
Education
Some College (No Degree) - Nursing
Jacksonville State University
Jacksonville, ALSkills
- Food Preparation
- POS Systems
- Hospitality and accommodation
- Inventory Management
- New Hire Training
- Opening and closing coordination
- Performance Improvement
- Adaptive and creative
Certification
- ServeSafe Certified Food Handler
Accomplishments
- Honors Scholarship Recipient
Timeline
Barista
Dunkin' Donuts
05.2024 - 07.2024
Drive Thru Team Leader
Chick-fil-A
06.2021 - 05.2023
Some College (No Degree) - Nursing
Jacksonville State University
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