Summary
Overview
Work History
Education
Skills
Skills Certifications
Timeline
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RYAN O'ROURKE

Portland

Summary

Experienced professional seeking a challenging and growth-focused GSM/GM position in a company. Strong skills in communication, management, organization, and customer service to drive significant impact on the company\'s bottom line.

Overview

15
15
years of professional experience

Work History

General Sales Manager

Toyota of Albany
07.2024 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Mentored junior staff members, fostering professional growth and development within the organization''s talent pool.
  • Built relationships with customers and community to establish long-term business growth.

General Sales Manager

Auto Nation Chevy Gilbert
08.2020 - 06.2024
  • Oversaw team of 30 sales associates and 5 finance managers.
  • Boosted retail PVR to $2,594 per car from $931.
  • Raised average used car retail PCR from $1304 to $3350 per vehicle.
  • Surpassed previous benchmarks by setting a new car volume record of 227.
  • Surpassed previous records, reaching an all-time high of 336.
  • Established new benchmark with a gross total reaching 936,000.
  • Achieved top ranking as desking general sales manager within Auto Nation company.

General Sales Manager

Toyota of Portland
07.2015 - 06.2020
  • Directed efforts of 8 finance managers, ensuring financial strategies align with business goals.
  • Boosted Finance PVR from $1198 to $2048 per vehicle.
  • Enhanced sales performance by achieving a rise in average monthly used car volume from 110 to 160.
  • Elevated new car volume average from 158 units to a peak of 225 units.
  • Expanded service, sales, and parts revenue from $1.4 million to over $2 million.
  • Ranked top desking general sales manager in O'Brien Auto Group.

New Car Sales Manager

Dick Hannah VW of Portland
08.2010 - 06.2015
  • Conducted strategic training sessions to elevate efficiency and career advancement for sales staff.
  • Oversaw recruitment and performance evaluations for department leaders.
  • Facilitated regular training sessions to enhance sales team skills.
  • Analyzed market trends to identify growth opportunities within the Pacific region.

Education

B.A. - Business Administration

Arizona Sate University
Tempe, AZ

Skills

  • CRM software
  • Dealer Socket
  • Vin Solutions
  • Sales Force
  • Compass
  • Reynolds & Reynolds
  • ADP
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Negotiation
  • Sales
  • Leadership

Skills Certifications

  • CRM Software (10+ years)
  • Dealer Socket
  • Vin Solutions
  • Sales Force
  • Compass
  • Reynolds & Reynolds
  • ADP
  • Microsoft Excel, Word, Outlook
  • Grant Cardone University; Negotiation/Phones, 11'
  • Jordan Belfort Closer School, 2018
  • Brad Lea Closer School, 2020
  • Auto Nation Sales and Leadership University, 2021

Timeline

General Sales Manager

Toyota of Albany
07.2024 - Current

General Sales Manager

Auto Nation Chevy Gilbert
08.2020 - 06.2024

General Sales Manager

Toyota of Portland
07.2015 - 06.2020

New Car Sales Manager

Dick Hannah VW of Portland
08.2010 - 06.2015

B.A. - Business Administration

Arizona Sate University

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RYAN O'ROURKE