Ryan Osborne
Elsmere,KY
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Tech
National Heat and AC
Blue Ash, OH
10.2023 - Current
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Ability to educate customers on their equipment
- Willing to work on call.
Cannon SECTION CHIEF
Kentucky Army National Guard
Carrolton, Ky
07.2015 - Current
- Troubleshot and resolved analytical issues during Fire Missions to maintain operational readiness.
- Inspected and repaired systems to maximize performance.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and coordinated field activities in accordance with command structure and outlined orders.
Assistant Drug G/Manager
Kroger
Hebron, KY
09.2017 - 09.2019
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Motivated and led team members to work together to achieve targets.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Asphalt Maintenance & Specialty Line Painting
South Western Ohio Services
Hebron, KY
07.2017 - 10.2017
- Repaired damaged asphalt in parking lots, Re-strip parking lots and drive lanes, Drove company trucks to and from work sites.
- Used range of hands tools, power tools and construction equipment to spread gravel and asphalt.
- Completed accurate measurements and calculations to for project requirements.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Education
High School Diploma -
Conor High School
Hebron, KY05.2010
Some College (No Degree) - Business Administration
Northern Kentucky University
Newport, KYSkills
- Team management
- Working collaboratively
- Friendly, positive attitude
- Leadership
- Flexible
- Collaboration
- Staff training and development
- Business development understanding
- Customer relations
- Time Management
- Merchandising
Certification
- EPA Universal
Timeline
Service Tech
National Heat and AC
10.2023 - Current
Assistant Drug G/Manager
Kroger
09.2017 - 09.2019
Asphalt Maintenance & Specialty Line Painting
South Western Ohio Services
07.2017 - 10.2017
Cannon SECTION CHIEF
Kentucky Army National Guard
07.2015 - Current
High School Diploma -
Conor High School
Some College (No Degree) - Business Administration
Northern Kentucky University
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