RYAN OWEN
North Las Vegas,NV
Summary
Proven track record of enhancing customer satisfaction and sales at Pizza Hut through innovative marketing strategies and quality control measures. Adept at multitasking and fostering teamwork, I bring strong customer service skills and liquor knowledge. Demonstrated ability to improve operational efficiency, achieving significant results in high-volume environments. Friendly Bartender with exceptional [Skill] and [Skill] skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
13
13
years of professional experience
Work History
Bartender
LUCKY SILVER GAMING
02.2015 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Coordinated with event planners for private parties held at the venue; customized drink offerings tailored to specific themes or client requests.
Pizza Manager
Pizza Hut
09.2014 - 02.2015
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
Pizza Delivery Driver
Pizza Hut
08.2010 - 09.2014
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Education
High School Diploma -
Cheyenne High School
North Las Vegas, NV06.2009
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
LUCKY SILVER GAMING
02.2015 - 09.2023
Pizza Manager
Pizza Hut
09.2014 - 02.2015
Pizza Delivery Driver
Pizza Hut
08.2010 - 09.2014
High School Diploma -
Cheyenne High School
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