Ryan Parker
Riverdale,GA
Summary
Experienced Lead Ramp Agent with expertise in ramp operations and aircraft turnaround. Proven track record in enhancing operational efficiency while maintaining safety compliance. Strong leadership and coordination skills complement in-depth knowledge of aviation regulations. Committed to delivering exceptional customer service and fostering positive experiences.
Overview
17
17
years of professional experience
Work History
Lead Ramp Agent
Delta Air Lines, Inc
College Park, Georgia
08.2015 - Current
- Coordinated aircraft arrivals and departures, reducing turnaround times and improving service efficiency.
- Managed baggage handling processes, maintaining efficiency and accuracy in operations.
- Supervised ramp operations, ensuring compliance with safety protocols to minimize risk.
- Trained new staff on equipment usage and safety procedures, enhancing overall operational readiness.
- Communicated with flight crews regarding operational updates and requirements.
Barback
The Piano bar in the Atlanta airport
College Park, Georgia
01.2010 - 05.2015
- Provided excellent customer service by assisting patrons with beverage selections.
- Assisted bartenders with drink preparation and inventory management.
- Supported team members during busy service periods by delivering orders promptly.
- Stocked supplies and ensured availability of glassware, garnishes, and beverages.
- Cleaned and organized bar area for smooth operations during peak hours.
Education
High School Diploma -
Banneker High School
Atlanta, GA05-2009
Skills
- Aircraft coordination
- Ramp operations management
- Baggage handling
- Safety management
- Aviation safety protocols
- Ramp equipment management
- Operational supervision
- Staff training
- Customer service
- Multitasking abilities
- Team collaboration
- Communication skills
Timeline
Lead Ramp Agent
Delta Air Lines, Inc
08.2015 - Current
Barback
The Piano bar in the Atlanta airport
01.2010 - 05.2015
High School Diploma -
Banneker High School