Ryan Peardon
Murfreesboro,TN
Summary
Proficient in most facets of logistics and a quick learner in areas I am not currently well-versed. I have over 7 years of experience in logistics, ranging from Carrier Services, working directly with carriers for updates for our customers, to Account Executive and Pricing where I worked directly with customers providing updates on shipments, delays on product availability, and pricing strategies. I have a wide range of capability within a professional environment and adapt to my work with ease. Will to go outside my comfort zone, put my head down and work hard while providing the results an employer looks for!
Overview
9
9
years of professional experience
Work History
Pricing Analyst
Universal Capacity Solutions, LLC
Nashville , Tennessee
2024.02 - 2024.08
- Monitored market conditions, industry trends, and customer feedback to determine pricing levels.
- Identified and analyzed pricing trends to inform strategic decisions.
- Analyzed customer requirements to ensure competitive and profitable pricing structures.
- Provided recommendations for price adjustments based on data analysis findings.
- Analyzed overall profitability and reviewed company and market information to make informed pricing decisions.
- Conferred with staff and management to coordinate business operations.
Account Executive
Universal Capacity Solutions, LLC
Nashville , Tennessee
2021.05 - 2024.02
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Monitored competitors' activities and adjusted strategies accordingly.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Conferred with management to offer feedback on operations based on customer preferences and purchasing habits.
- Identified customer needs by asking questions and advising on best solutions.
- Recognized security risks to properly handle situations.
- Reduced process lags by training employees on best practices and protocols.
Logistics Broker
Universal Capacity Solutions, LLC
Nashville , Tennessee
2018.01 - 2021.05
- Prepared documents such as bills of lading, customs forms, and other related paperwork.
- Coordinated pickup and delivery schedules between customers, vendors, and carriers.
- Analyzed data trends in order to identify potential areas for cost savings.
- Worked closely with suppliers to ensure timely delivery of products according to customer requirements.
- Reviewed carrier performance metrics such as on-time deliveries, safety ratings.
- Developed relationships with customers, carriers, and vendors to ensure timely delivery of goods.
- Researched transportation options and costs for customer shipments.
- Performed load planning activities such as optimizing trailer space utilization.
- Negotiated freight rates with carriers and customers.
- Used software applications such as TMS to track shipments.
- Assessed risk factors associated with certain types of shipments in order to minimize losses due to damages or delays.
- Monitored shipment progress and updated customers on the status of their orders.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
Carrier Services Rep
Universal Capacity Solutions, LLC
Nashville , Tennessee
2017.07 - 2018.01
- Utilized GPS navigation systems to plan efficient routes for delivery trips.
- Provided timely delivery of goods according to customer needs.
- Communicated effectively with customers regarding product delivery schedules.
- Reported any mechanical issues or accidents to management immediately.
- Developed relationships with existing customers by providing excellent customer service.
- Managed workflow processes to meet deadlines while ensuring quality standards were met.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Trained new employees on proper procedures for responding to customer inquiries.
- Answered customer inquiries and provided accurate information regarding services.
Evaluator
Measurement Incorporated
Antioch , Tennessee
2017.04 - 2017.07
- Graded student testing scores.
Food Server
Logan's Roadhouse
Murfreesboro , Tennessee
2015.12 - 2016.04
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Followed proper cash handling procedures when accepting payments from customers.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Promoted additional menu items or specialty drinks through suggestive selling techniques.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Education
Bachelor of Science - Communications
Middle Tennessee State University
Murfreesboro, TN2016-08
Skills
- Pricing Strategies
- Trends Analysis
- Interpersonal and written communication
- Skilled in TMS
- Interdepartmental Collaboration
- Microsoft Excel
- Cost Analysis
- Multi-tasking
Timeline
Pricing Analyst
Universal Capacity Solutions, LLC
2024.02 - 2024.08
Account Executive
Universal Capacity Solutions, LLC
2021.05 - 2024.02
Logistics Broker
Universal Capacity Solutions, LLC
2018.01 - 2021.05
Carrier Services Rep
Universal Capacity Solutions, LLC
2017.07 - 2018.01
Evaluator
Measurement Incorporated
2017.04 - 2017.07
Food Server
Logan's Roadhouse
2015.12 - 2016.04
Bachelor of Science - Communications
Middle Tennessee State University
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