Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Pellizzari

Riverview,FL

Summary

Experienced Claims Adjuster and Customer Service Specialist with a strong background in process improvement, claims investigation, and sales. Adept at working across departments to streamline operations and enhance efficiency. Proven ability to handle high-stakes environments with minimal supervision, leveraging computer proficiency and a quick learning ability to adapt to new systems and processes.

Overview

10
10
years of professional experience

Work History

Claims Adjuster

State Farm
Sebring, FL
04.2023 - 03.2024
  • Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
  • Reviewed medical records, police reports and other documents related to claim investigations.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
  • Maintained accurate documentation of all claim activity within designated system.
  • Ensured timely follow-up on all open matters; kept stakeholders informed regarding status updates.
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
  • Interpreted policy language to determine coverage for insureds under various lines of business.

Sales Specialist

Lowes Home Improvment
Gibsonton, FL
01.2019 - 08.2021
  • Participated in team meetings to review progress against objectives set by management.
  • Provided technical support to customers regarding product features and usage.
  • Participated in negotiations with vendors for procurement of materials at best prices.
  • Planned outbound sales calls and emails campaigns targeting prospective clients.
  • Developed and implemented sales strategies to increase customer base.
  • Cut blinds and shades to sizes specified by customers.
  • Coordinated with the installation team on installation dates and times for window coverings.
  • Stayed up to date on company products and services to support sales objectives.

AMNESTY ASSOCIATE

AMAZON
10.2014 - 12.2018
  • Operate and restart robotic drives, with use of a kindle tablet
  • Safely conducted job specific duties
  • Restock products that have fallen on the kiva floor
  • Occasionally help other associates in their job specific duties
  • Monitored multiple floors for robotic drive faults.

ORDER PICKER

AMAZON
03.2014 - 12.2018
  • Prepared products for shipping according to company specifications
  • Picked products from designated locations to fulfill customer orders
  • Used an RF scanner to pick items to their proper bins
  • Mentored newly hired associates on warehouse safety procedures
  • Number one picker in the building, out of thousands of associates, on multiple occasions.

ASSISTANT MANAGER

SPIRIT HALLOWEEN LLC
08.2016 - 11.2016
  • Addressed customer issues to ensure quick and successful resolution
  • Reviewed and verified weekly store invoices
  • Scheduled staff to meet business needs and demands
  • Maintained store appearance, including rack and shelving organization, store lay out and planogram planning
  • Cashier duties
  • Created engaging merchandise presentations to motivate impulse purchases.

Education

GED -

EAST BAY HIGH SCHOOL
01.2005

Skills

  • Quick learner
  • Positive learning process
  • Computer proficient
  • Claims Processing
  • Quality Control

Timeline

Claims Adjuster

State Farm
04.2023 - 03.2024

Sales Specialist

Lowes Home Improvment
01.2019 - 08.2021

ASSISTANT MANAGER

SPIRIT HALLOWEEN LLC
08.2016 - 11.2016

AMNESTY ASSOCIATE

AMAZON
10.2014 - 12.2018

ORDER PICKER

AMAZON
03.2014 - 12.2018

GED -

EAST BAY HIGH SCHOOL
Ryan Pellizzari