Summary

Overview

Work History

Education

Skills

Timeline

Ryan Phebus

Port Saint Lucie

Summary

Senior SAP SD/OTC Functional Lead with 15+ years of hands-on experience designing and deploying global ERP solutions, including extensive tenure managing SAP SD and Customer Service architectures within the Aerospace and Defense (A&D) sector. Highly skilled at building strong, collaborative relationships across business units, effectively bridging the gap between IT, operations, and external vendors. Proven track record of translating complex requirements into scalable SAP solutions and RICEFW designs. Deep technical expertise spans Order to Cash, Customer Service, MRO, and Plant Maintenance. Highly proficient in order management, resource-related billing, ATP/MRP, and complex financial integration.

Overview

years of professional experience

Work History

Senior SAP Solutions Architect – Order to Cash (SD)

Cubic Corporation

Port St. Lucie, FL

01.2021 - Current

Serve as the lead SAP SD/OTC Architect for a global defense contractor, managing the end-to-end design, configuration, and daily support of global sales and distribution workflows across 20+ company codes.
Government & DoD Integration: Helped architect complex end-to-end Dassian government contract solutions utilizing fixed-rate, progress payment, and Time & Material (T&M) contracts, ensuring strict compliance with defense billing standards.
SD Configuration & Billing: Executed hands-on configuration of complex order-to-cash workflows, from quotations to heavily utilizing DIP profiles and resource-related billing (DP90/DP91) for accurate invoicing.
Financial Integration: Configured revenue account determination and integrated SD billing with Project Systems (PS/WBS) to ensure accurate downstream financial postings and revenue recognition.
Technical Integration: Led the integration of SAP OTC processes with external 3rd-party B2B applications (Corevist), monitoring and troubleshooting interface performance to maintain seamless enterprise operations.
Business Partnership: Act as the primary technical bridge between business operations and IT, actively building strong relationships with sales, logistics, and finance teams to identify operational pain points and translate them into system improvements.

IT Project Manager

Merck KGaA Darmstadt (formerly Versum Materials)

Allentown, PA

01.2018 - 01.2021

Managed large, multinational IT projects within the Supply Chain and HR sectors, consistently delivering solutions on schedule and within budget using both Agile and Waterfall methodologies.
Directed offshore teams and 3rd-party suppliers, tracking deliverables, mentoring consultants, and ensuring production applications met agreed-upon service level expectations (SLAs).
Served as an internal SAP Subject Matter Expert (SME), fostering strong partnerships with business stakeholders to drive continuous improvements for SAP SD, CS, and PM solutions post-merger.

Application Development Manager

Accenture

Houston, TX

01.2015 - 01.2018

S/4HANA Greenfield Implementation: Served as the Functional Solution Lead for Customer Service and Plant Maintenance during a full-cycle S/4HANA Greenfield rollout for an Air Products spin-off.
ABAP & RICEFW Leadership: Worked extensively with ABAP development teams to debug, critically evaluate, and complete complex RICEFW gap requirements, translating high-level business needs into technical application code.
Global Cutover Execution: Acted as the global Deployment, Data Migration, and Cutover Lead, planning and flawlessly executing a 10-day cutover across 50+ multinational plants to transition from legacy SAP to the new S/4HANA environment.
Facilitated blueprinting workshops with cross-functional stakeholders to define SD/CS process solutions, KPIs, and standard SAP best practices.

Consultant, Application Design and Development

CareFusion (now Becton Dickinson)

San Diego, CA

01.2011 - 01.2015

SAP CRM 7.0 Implementation: Served as a core functional analyst during the blueprinting and rollout of a global SAP CRM 7.0 implementation, leading data migration and process solutions for the CRM Resource Planning Application (RPA).
Supported the global customer service and distribution business, architecting end-to-end workflows in ECC 6.0 and CRM 7.0.
Led the integration of external complaint management systems (TrackWise) into SAP ECC utilizing 10+ SAP PI integration points, automating quality issues and returns processing.

Business Systems Analyst III

Collins Aerospace (formerly Goodrich / UTC Aerospace)