Ryan Phillips
Professional Manager, Certified In Instructional System Design
Scott AFB ,IL
Summary
Trained professional with strong experience in traditional and modern approaches to teaching arts. Creates stimulating lessons for all levels of students. Believes in value of collaboration and committed to fostering classroom environment that encourages students to think critically and expressively. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused professional skilled in stabilizing and assessing patients in emergency situations. Adept in utilizing medical equipment and instruments to diagnose and treat patients. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.
Overview
19
19
years of professional experience
18
18
years of post-secondary education
3
3
Certificates
Work History
Chief, Aeromedical Evacuation Technician Examiner
United States Air Force
Scott Air Force Base, IL
01.2023 - Current
- Communicated findings and patient condition updates to primary nursing staff upon arrival at hospital.
- Monitored patient condition and performed data collection to provide nursing staff and physicians with adequate information.
- Developed action plans upon arrival on-site, determining triage order and providing individualized care with situational awareness and caution.
- Used appropriate medical equipment and standardized assessments to support diagnoses and inform future treatments.
- Maintained well-organized mise en place to keep work consistent.
Flight Evaluator
United States Air Force
Scott Air Force Base, IL
05.2022 - 05.2023
- Administered [Type] test to students.
- Collected and graded examinations.
- Monitored students during tests.
- Explained test processes to students.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Created and optimized records management strategies to coordinate and protect information.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Training, Flight Chief
United States Air Force, USAF
Scott Air Force Base, IL
02.2022 - 05.2022
- Managed professional growth and development of 90 enlisted personnel by scheduling training and managing CBT schedules.
- Developed individualized training plans to achieve staff readiness.
- Introduced standardized training for cohesive learning environments.
- Analyzed team performance and identified opportunities for additional training.
- Implemented new training courses after assessing corporate data and identifying employee weaknesses.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Identified and recommended staff for key positions and departments.
- Developed effective training plans based on department needs and objectives.
Flight Chief, Primary Care
United States Air Force
Kunsan Air Base, Repbulic Of South Korea
06.2020 - 02.2022
- Documented case notes daily and coordinated follow-up for seamless case management.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided ongoing counseling to help patients deal with conditions and processes
- Organized clinical documentation, treatment plans, and referrals.
- Explained medical care options to help families make informed healthcare decisions.
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Preserved and prepared reports and treatment records.
- Completed psychosocial evaluations and needs assessments.
- Prepared all required treatment records and reports.
- Participated in clinical supervision to maintain professional development.
- Facilitated support groups for patients and families dealing with chronic illnesses.
- Prepared and distributed instructions and policy updates to all active crew before departing.
- Collaborated with healthcare providers to drive continuity of care.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Budgeted for resources to control expenditure and maximize profits.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Communicated with patients, ensuring that medical information was kept private.
Unit Deployment Manager
United States Air Force
Travis AFB, CA
10.2019 - 09.2020
- Analyzed intelligence reports and identified potential tactical threats.
- Communicated with command centers to develop and execute tactical plans.
- Directed tactical operations in complex and challenging environments.
- Handled administrative requirements, maintained records and submitted operational reports.
- Monitored and assessed mission progress and provided updates to command.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided professional services and support in a dynamic work environment.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
Flight Chief, Primary Care
United States Air Force
Travis AFB, CA
06.2018 - 10.2019
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Budgeted for resources to control expenditure and maximize profits.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Hired, trained and supervised employees to maintain team of high performers.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Developed marketing strategies to increase visibility and patient base.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Executive Assistant
United States Air Force
Wright-Patterson AFB, OH
06.2017 - 06.2018
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Took notes and dictation at meetings.
- Filed paperwork and organized computer-based information.
- Screened personal and business calls and directed to appropriate party.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Aeromedical Evacuation Technician Course Director
United States Air Force
Wright-Patterson, AFB, OH
06.2015 - 06.2017
- Led educator and assistant teacher team in organizing program materials for lessons and activities, as well as documenting attendance, incidents and other observations.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Oversaw delivery of engaging, interactive educational experiences and curriculum.
- Designed or used assessments to monitor student learning outcomes.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Cultivated interpersonal skills by building positive relationships with others.
Aeromedical Evacuation, Course Instructor
United States Air Force
Wright-Patterson, AFB, OH
09.2013 - 06.2017
- Demonstrated continued commitment to undergraduate teaching through participation in college community and professional development.
- Drew upon Aeromedical Evacuation teaching experience and advanced education to function as resource to faculty and students.
- Worked with average of 60 participants per class.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Trained regularly in flight simulator to prepare for unexpected flight situations.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
- Developed diversified course curriculum to meet regulatory standards and support learning objectives.
- Provided students with constructive, encouraging and corrective feedback.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Graded tests and assignments and uploaded to school database.
- Created dynamic learning environment that valued instructor and student interaction.
- Worked with dean to assess and evaluate courses and programs in appropriate discipline.
- Met with other crew members to plan missions prior to flight and review results following completion.
- Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
- Conducted on-going program assessment, enrollment and retention tracking.
- Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
- Supported multidisciplinary research teams focused on scholarly publication.
Aeromedical Evacuation Technician, Flight Examiner
United States Air Force
Pope AFB, , NC
10.2012 - 09.2013
- Collected and graded examinations.
- Collected evidence to support claims in court.
- Administered closed/open test to members.
- Explained test processes to students.
- Monitored students during tests.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
Aeromedical Evacuation Technician, Instructor
United States Air Force
Pope AFB, NC
03.2011 - 10.2012
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Oversaw curriculum development and implementation in alignment with best practices.
- Promoted classroom safety, collaboration and best practices.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Used appropriate medical equipment and standardized assessments to support diagnoses and inform future treatments.
- Developed action plans upon arrival on-site, determining triage order and providing individualized care with situational awareness and caution.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Communicated student progress to parents and guardians for collaborative approach to educational goals.
- Optimized learning plans based on student performance and feedback.
- Facilitated learning with creation of engaging written and oral assignments.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Assisted students in retaining lecture information with creation of guides and course materials.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
Aeromedical Evacuation Technician
United States Air Force
Pope AFB, NC
06.2009 - 03.2011
- Used appropriate medical equipment and standardized assessments to support diagnoses and inform future treatments.
- Monitored patient condition and performed data collection to provide nursing staff and physicians with adequate information.
- Developed action plans upon arrival on-site, determining triage order and providing individualized care with situational awareness and caution.
- Assisted with mobilization, ambulation and transport of patients experiencing varying medical emergencies.
- Communicated findings and patient condition updates to primary nursing staff upon arrival at hospital.
- Dispensed medications and monitored patient reactions.
- Assisted with lifting and moving patients.
- Assessed medical conditions of patients in pre-hospital settings.
- Delivered emotional support to patients and families.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Utilized communication devices to maintain contact with supervisors.
- Administered CPR, oxygen and other life-saving medical treatments.
- Provided patient families with post-medical care instructions.
- Trained new EMTs on proper protocols and procedures.
- Followed all safety protocols and took necessary precautions while providing care.
- Immobilized patient for placement on stretcher and ambulance transport.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Conducted patient intake and triage procedures.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Handled patient transfers from one medical facility to another.
Ambulance Services Technician
United States Air Force
Kunsan Air Base, Repbulic Of South Korea
07.2008 - 06.2009
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Evaluated patient histories to assess and prioritize levels of care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered treatments in [Type] situations with accuracy, safety and speed.
- Provided education to familiarize patients with medical treatments and self-care.
- Assessed medical conditions of patients in pre-hospital settings.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Responded to 911 calls for medical emergencies.
- Assisted with lifting and moving patients.
- Immobilized patient for placement on stretcher and ambulance transport.
- Provided patient families with post-medical care instructions.
- Followed all safety protocols and took necessary precautions while providing care.
- Handled patient transfers from one medical facility to another.
- Performed medical tests and collected samples for laboratory analysis.
- Delivered emotional support to patients and families.
- Utilized communication devices to maintain contact with supervisors.
- Observed patient behavior to report changes to medical personnel.
- Dispensed medications and monitored patient reactions.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
Critical Care Technician
United States Air Force
Keesler Air Force Base, MS
08.2004 - 07.2008
- Collaborated with hospital and facility staff to provide correct patient treatments.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Completed files for treatment options and billing information.
- Administered tests and medication to stabilize patients in field or in transit.
- Monitored vital signs before, during and after transportation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Delivered outstanding patient care in 3 critical care units.
- Operated critical care equipment to keep patients stable and promote recovery.
- Personalized bedside care and interactions based on cultural backgrounds of different patients.
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies.
- Documented work in hospital system and updated patients' charts with orders and observations.
- Collaborated with interdisciplinary healthcare team to deliver optimal patient outcomes.
- Assisted patients to maintain current understanding of conditions and presentations.
- Counseled patients and families on treatments, care options and discharge instructions.
- Performed timely resuscitation and stabilization of acutely ill patients.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Completed diagnostic tests and patient assessments to evaluate treatment progress.
- Administered medications to treat patients' symptoms and address underlying disease progression.
- Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions.
- Utilized critical thinking skills to assess, plan and implement evidence-based patient care.
- Delivered top-notch care exceeding department, hospital and Joint Commission standards.
Education
Allied Health Sciences - Nursing Science
Community College of The Air Force
Montgomery, AL 01.2004 - 05.2015
Instructor in Technology - Education
Community College of The Air Force
Montgomery, AL 07.2013 - 07.2014
Organizational Leadership - Organizational Leadership
Waldorf College
Forest City, IA 07.2017 - Current
Skills
Verbal and written communication
undefinedAccomplishments
- Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed didactic to lab practical application exercises for classroom, improving scores on Course Capstone from 95% average to 99% average.
Affiliations
Veterans of Foriegn Wars
Certification
EMT - Certified Emergency Medical Technician
Veteran of Foreign Wars
The Veterans of Foreign Wars of the United States is a nonprofit veterans service organization comprised of eligible veterans and military service members from the active, guard and reserve forces.
We trace our roots back to 1899 when veterans of the Spanish-American War (1898) and the Philippine Insurrection (1899-1902) founded local organizations to secure rights and benefits for their service. Many arrived home wounded or sick. There was no medical care or veterans' pension for them, and they were left to care for themselves.
In their misery, some of these veterans banded together and formed organizations that would eventually band together and become known as the Veterans of Foreign Wars of the United States. After chapters were formed in Ohio, Colorado and Pennsylvania, the movement quickly gained momentum. Today, membership stands at more than 1.5 million members of the VFW and its Auxiliary.
Our voice was instrumental in establishing the Veterans Administration, development of the national cemetery system, in the fight for compensation for Vietnam vets exposed to Agent Orange and for veterans diagnosed with Gulf War Syndrome. In 2008, we won a long-fought victory with the passing of a GI Bill for the 21st Century, giving expanded educational benefits to America's active duty service members, and members of the guard and reserves, fighting in Iraq and Afghanistan. We were the driving force behind the Veterans Access and Accountability Act of 2014, and continually fight for improved VA medical centers services for women veterans.
Besides helping fund the creation of the Vietnam, Korean War, World War II and Women in Military Service memorials, in 2005 the VFW became the first veterans' organization to contribute to building the new Disabled Veterans for Life Memorial, which opened in November 2010. And in 2015, we became the first supporter of the National Desert Storm War Memorial which is planned for construction at our nation's capital
Timeline
Chief, Aeromedical Evacuation Technician Examiner
United States Air Force
01.2023 - Current
Flight Evaluator
United States Air Force
05.2022 - 05.2023
Training, Flight Chief
United States Air Force, USAF
02.2022 - 05.2022
Flight Chief, Primary Care
United States Air Force
06.2020 - 02.2022
Unit Deployment Manager
United States Air Force
10.2019 - 09.2020
Flight Chief, Primary Care
United States Air Force
06.2018 - 10.2019
Organizational Leadership - Organizational Leadership
Waldorf College
07.2017 - Current
Executive Assistant
United States Air Force
06.2017 - 06.2018
Professional Manager Certification
06-2017
Instructional System Design Certification
03-2017
Aeromedical Evacuation Technician Course Director
United States Air Force
06.2015 - 06.2017
Aeromedical Evacuation, Course Instructor
United States Air Force
09.2013 - 06.2017
Instructor in Technology - Education
Community College of The Air Force
07.2013 - 07.2014
Aeromedical Evacuation Technician, Flight Examiner
United States Air Force
10.2012 - 09.2013
Aeromedical Evacuation Technician, Instructor
United States Air Force
03.2011 - 10.2012
Aeromedical Evacuation Technician
United States Air Force
06.2009 - 03.2011
Ambulance Services Technician
United States Air Force
07.2008 - 06.2009
EMT - Certified Emergency Medical Technician
03-2005
Critical Care Technician
United States Air Force
08.2004 - 07.2008
Allied Health Sciences - Nursing Science
Community College of The Air Force
01.2004 - 05.2015
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