Ryan Pollard
Inhabit
Hamilton,AL
9
years of professional experience
Financial and Sales professional with in-depth understanding of related compliance requirements. Detail-oriented, organized and offering excellent communication, customer service and time management skills. Equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results.
Work History
Affiliate Broker
3 Years 8 Months- Represent buyers and sellers in closing residential real estate transactions, ensuring smooth end-to-end processes.
- Draft and manage legally binding contracts, disclosures, and related documentation to maintain compliance and client protection.
- Conduct proactive prospecting through direct mail, cold calling, email outreach, in-person meetups, door-to-door efforts, and social media engagement.
- Maintain a CRM database of 1,000+ contacts, managing follow-ups and nurturing client relationships.
- Actively engage in the local community through volunteer work, event hosting, and networking initiatives to build brand visibility and trust.
- Served as a member of the #1 selling team in the Keller Williams Maryville office, contributing to over $25 million in closed volume in 2022.
Thermographic Inspection Technician & Sales Rep
3 Months- Performed thermographic and infrared inspections at steel plants, schools, city power lines, transformers, electrical panels, and other electrical equipment for abnormal heat patterns and potential equipment issues.
- Conducted on-site inspections to help identify potential electrical failures, safety concerns, and maintenance needs before they developed into larger problems.
- Utilized Excel to track inspection locations, service information, and budget estimates.
- Documented inspection findings to support preventative maintenance, equipment reliability, and safe facility operations.
- Analyzed inspection data to identify trends.
- Conducted cold calling, prospecting, and follow up with current clients.
Tax Specialist
2 Years 11 Months- Prepare and file monthly, quarterly, and annual sales and use tax, excise tax, and gross receipts tax returns in compliance with state and local laws across multiple jurisdictions.
- Manage sales and use tax compliance for property management entities, including short-term rental licensing, unit tracking, and regulatory reporting.
- Maintain and update Excel spreadsheets for tax data; extract and import data from Oracle & AvaTax into internal systems for accurate reporting and filing.
- File sales tax returns for 45+ jurisdictions monthly using AvaTax, covering 20+ brands, and assist in tracking compliance for the company’s total 55 brands.
- Perform monthly sales invoice review and reconciliation for 20 brands using Oracle (NetSuite) and Avalara, ensuring accuracy across platforms.
- Maintain sales tax exemption certificates across all company brands and ensure their validity and proper application.
- Oversee sales tax nexus registration and maintain compliance with evolving economic nexus thresholds in various states.
- Research and resolve tax notices and correspondence for over 30 brands, coordinating with appropriate state and local tax authorities.
- Collaborate cross-functionally with departments including Accounts Payable, Accounts Receivable, and Finance leadership to ensure smooth tax operations and accurate financial reporting.
- Support ongoing compliance in a multi-brand, multi-jurisdictional environment through proactive tax planning, process improvement, and documentation
Bartender
3 Years 6 Months- Delivered exceptional customer service in a fast-paced, high-volume environment, building rapport with guests and ensuring a positive dining experience.
- Managed multiple customer requests simultaneously while maintaining accuracy, professionalism, and attention to detail.
- Resolved guest concerns and service issues promptly, resulting in increased customer satisfaction and repeat business.
- Demonstrated strong communication and interpersonal skills by engaging with diverse clientele and providing personalized recommendations.
- Collaborated with servers, kitchen staff, and management to ensure efficient service and a seamless guest experience.
- Maintained a welcoming and professional atmosphere while balancing customer needs during peak business hours.
- Consistently met company standards for hospitality, product knowledge, and guest satisfaction.
- Developed extensive knowledge of drink recipes, enhancing customer experience through personalized recommendations.
- Assisted in training new staff on bar operations and customer service best practices.
Seasonal Sales Representative
1 Month- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed targeted sales strategies to drive revenue growth in assigned territory.
- Conducted market analysis to identify emerging trends and customer needs.
- Implemented CRM tools to streamline sales processes and improve data accuracy.
- Secured 80 contracts on a two week sales trip, generating an estimated $25,000 in revenue.
- Sold waste management services directly to residential clients through door-to-door efforts.
Education
Bachelor of Business Administration - Accounting
Associate of Science
Skills
Team Leadership
Sales presentations
Sales strategies
Lead generation
Clear and effective communication
Engaging personality
Customer service expertise
Attention to detail
Documentation skills
Affiliations
Funeral Home Assistant - Bowen Funeral Home 2015-2019
- Guided families through important service and product decisions by assessing needs, explaining options, and providing personalized recommendations in a sensitive environment.
- Built trust with clients through active listening, empathy, and clear communication, helping individuals make informed decisions during significant life events.
- Managed client relationships from initial consultation through service completion, ensuring a high level of customer satisfaction and attention to detail.
Tax Internship - Mauldin & Jenkins 01/2022-05/2022
- Prepared individual, trust, partnership and corporate tax returns.
- Prepared various tax forms and documentation associated with tax compliance, audits and refunds.
- Organized client tax documents to facilitate quick preparation of tax returns.
- Used CCH Axcess to input and track tax information.
- Interviewed clients to obtain information such as taxable income, deductibles and expenses.
- Utilized proactive tax reduction strategies to support clients and reduce liability.
- Produced briefs, located records and organized documentation to support court cases.
Timeline
Tax Specialist
Inhabit
11.2023 - CurrentRead More
Affiliate Broker
Keller Williams
09.2022 - 05.2026Read More
Seasonal Sales Representative
Ninefold Marketing
01.2021 - 02.2021Read More
Bartender
Texas Roadhouse
08.2019 - 02.2023Read More
Thermographic Inspection Technician & Sales Rep
Petro Chemical Energy
07.2017 - 10.2017Read More
University of North Alabama
Bachelor of Business Administration from Accounting
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Shelton State Community College
Associate of Science
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