Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
19
19
years of professional experience
Work History
Licensed Insurance Agent
Bankers Life And Colonial Penn
09.2021 - 02.2024
Calculated quotes and educated potential clients on insurance options.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Licensed Insurance Agent
Hello Medicare
08.2020 - 01.2021
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Senior Consumer Relations Representative
Alta Resources
04.2018 - 04.2020
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.
Attended departmental meetings, providing feedback to enhance future performance.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Stocker/Maintenance Worker
Walmart
04.2014 - 09.2015
Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from sales floor.
Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Interacted with customers while meeting all stocking goals. Was offered aposition in maintenance, and created a Standard Operating Procedure for anew Maintenance Zone both inside and outside the store.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Checked shelves to ensure adequate stock.
Chaplain Assistant
Wisconsin Army National Guard
04.2005 - 04.2011
Gathered information and prepared materials for use in daily devotions, prayer meetings and Bible studies.
Delivered high level of spiritual guidance, emotional support and practical assistance to residents, loved ones and employee teams.
Supervised office and managed all records and files for chaplain.
Utilized understanding of crisis intervention and stress management to support others in emergency situations.
Provide security for unarmed Chaplain. Carry out Office, and field duties insupport of Commanders Religious Support Plan. Get to know Soldiers on apersonal level and provide moral and religious support. Facilitate soldiers 1stAmendment right to the fee exercise of religion.
Education
Some College (No Degree) - Graphic Design
Northeast Wisconsin Technical College
Some College (No Degree) - Theology/Pastoral Ministry
Concordia University W
Skills
Client relations expertise
Energetic work attitude
Adaptive team player
Results-oriented
Quick learner
Active listening skills
Timeline
Licensed Insurance Agent
Bankers Life And Colonial Penn
09.2021 - 02.2024
Licensed Insurance Agent
Hello Medicare
08.2020 - 01.2021
Senior Consumer Relations Representative
Alta Resources
04.2018 - 04.2020
Stocker/Maintenance Worker
Walmart
04.2014 - 09.2015
Chaplain Assistant
Wisconsin Army National Guard
04.2005 - 04.2011
Some College (No Degree) - Graphic Design
Northeast Wisconsin Technical College
Some College (No Degree) - Theology/Pastoral Ministry
Probation and Parole Agent at The State of Wisconsin Department of CorrectionsProbation and Parole Agent at The State of Wisconsin Department of Corrections