Ryan Potter
Olive Branch,Mississippi
Summary
Driven professional with a proven track record in fast-paced environments, exemplified by meticulous attention to confidentiality at Labexpress/Ael and exceptional relationship-building skills. Excelled in route planning and customer interaction, significantly enhancing delivery efficiency and client satisfaction. Holds a clean driving record, underscoring a commitment to safety and reliability.
Overview
20
20
years of professional experience
Work History
Medical Courier
Labexpress/Ael
09.2020 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Salesman
Roof N Nail
06.2017 - 09.2020
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Manager
Club 152
09.2004 - 09.2014
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
None - Business Administration
Northwest Mississippi Community College
Senatobia, MSSkills
- Attention to confidentiality
- Clean Driving Record
- Handling pharmaceutical materials
- Route Planning
- Excellent driving skills
- Licensed driver in State
- Delivering medical records
- Valid Driver's License
- Safe Driving
- Package pickup and delivery
- Vehicle loading
- Sorting
- Local routes
- Heavy Lifting
- Returns pickup
- Dispatch
- Item Sorting
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Package handling
- Multitasking
- Excellent Communication
- Flexibility
- Relationship Building
- Customer interaction
- Route Navigation
Timeline
Medical Courier
Labexpress/Ael
09.2020 - Current
Salesman
Roof N Nail
06.2017 - 09.2020
Manager
Club 152
09.2004 - 09.2014
None - Business Administration
Northwest Mississippi Community College
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