Ryan Powell
Somerset,KY
Summary
Accomplished Small Business Owner and experience Telecommunications Lineman with a proven track record in operations management and customer service excellence.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Small Business Owner
Lawn Care Services
03.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Hired, trained, and supervised employees to maintain high levels of productivity and customer satisfaction.
AEP Inspector
Edgar Trent
03.2020 - 03.2023
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified and addressed safety risks during routine inspections, significantly reducing workplace accidents.
Lineman Foreman
CTS Telecommunications
04.2012 - 03.2020
- Completed projects on time and within budget through effective resource allocation and project management.
- Improved crew efficiency by implementing streamlined work processes and providing clear communication.
- Reduced safety incidents by conducting thorough equipment inspections and enforcing strict adherence to safety protocols.
- Built strong relationships with customers through timely completion of tasks and exceptional customer service skills.
- Supervised crews in diverse weather conditions while maintaining a focus on safety, quality, and productivity.
- Ensured high-quality workmanship by adhering to industry standards, regulations, and company policies.
- Enhanced team performance with ongoing training, skill development, and mentoring initiatives.
Education
Lineman Technical Training - Lineman
Somerset Community College
Somerset, KY11.2012
High School Diploma -
Southwestern High School
Somerset, KY05.2012
Skills
- Small business operations
- Business marketing
- Operations Management
- Project Management
- Business growth and retention
- Customer Service
- Customer Service Management
- Decision-Making
- Teamwork and Collaboration
- Relationship Building
- Team Leadership
- Desktops, Laptops, and Mobile Devices
- Performance Improvement
References
- Nick White- CTS Supervisor- 865-801-3253
- Justin Jones- Triple J Lawncare-606-875-7895
- Micheal Ping- SKRECC 606-425-2922
Timeline
Small Business Owner
Lawn Care Services
03.2022 - Current
AEP Inspector
Edgar Trent
03.2020 - 03.2023
Lineman Foreman
CTS Telecommunications
04.2012 - 03.2020
Lineman Technical Training - Lineman
Somerset Community College
High School Diploma -
Southwestern High School