Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Ryan Puckoris

Benbrook,TX

Summary

Dynamic General Manager with a proven track record at Wash Masters Car Wash, excelling in leadership and operations management. Spearheaded initiatives that boosted sales and employee retention, while enhancing team collaboration. Skilled in training and coaching, I fostered a motivated workforce, driving exceptional service delivery and customer loyalty.

Overview

2026
2026
years of professional experience

Work History

General Manager

Wash Masters Car Wash
2025 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.

Assistant Manager

Wash Masters Car Wash
10.2023 - 06.2025
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Defined clear targets and objectives and communicated to other team members.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed senior-level personnel working in marketing and sales capacities.

Shift Leader

Caliber Car Wash
03.2021 - 09.2023
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Increased sales with introduction of promotional strategies that attracted more customers.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Education

Benbrook High School
Fort Worth, TX
06.2023

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Effective leader
  • Training and coaching
  • Team leadership
  • Staff management
  • Relationship building
  • Staff training
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • Staff development
  • Motivation
  • Schedule management
  • Customer retention
  • Labor cost controls
  • Employee development
  • Facility management
  • Consistently meet goals
  • Workflow planning
  • Purchasing
  • Recruitment
  • Sales expertise
  • Team oversight
  • Sales team development

Timeline

Assistant Manager

Wash Masters Car Wash
10.2023 - 06.2025

Shift Leader

Caliber Car Wash
03.2021 - 09.2023

Benbrook High School

General Manager

Wash Masters Car Wash
2025 - Current

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Ryan Puckoris