Ryan Quillen
Mesquite
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Geek Squad Agent
Best Buy
Garland
11.2022 - Current
- Installed audio-visual systems in commercial and residential environments.
- Collaborated with clients to determine specific AV needs and preferences.
- Configured and calibrated AV equipment for optimal performance.
- Conducted thorough system testing to ensure functionality and quality.
- Provided on-site training for clients on equipment usage and troubleshooting.
- Assisted in project planning by evaluating site requirements and challenges.
- Connected components of AV systems using cables, wires and other connectors.
- Installed and configured audiovisual equipment, such as projectors, amplifiers, speakers, microphones and video conferencing systems.
- Diagnosed hardware issues in various computer systems and devices.
- Repaired and replaced faulty components for optimal performance.
- Performed software installations and system upgrades efficiently.
- Assisted customers with technical support and troubleshooting inquiries.
- Educated clients on proper device maintenance and usage practices.
- Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
- Assessed computer performance issues to identify root cause of problems.
General Manager
Fajita Pete's Dallas
Dallas
08.2020 - 11.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed staff scheduling to optimize team efficiency and service quality.
- Implemented marketing strategies to enhance brand visibility in the community.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
Warehouse Assembler
Texton
Garland
11.2019 - 08.2020
- Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
- Assessed work for errors or compliance issues and made corrections and modifications when necessary.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Delivered parts forgotten/ needed by installers to customer locations.
- Completed color-coded, water falled fabric swatch books, resulting in detailed binders of our inventory and what we, as a company, could offer.
Education
High School Diploma -
Wylie East High School
Wylie, TX06-2018
Some College (No Degree) - Audio Engineering
Collin Community College
Plano, TXSkills
- Audio-visual installation
- System configuration
- Hardware troubleshooting
- Equipment calibration
- Project planning
- Customer relationship management
Timeline
Geek Squad Agent
Best Buy
11.2022 - Current
General Manager
Fajita Pete's Dallas
08.2020 - 11.2022
Warehouse Assembler
Texton
11.2019 - 08.2020
High School Diploma -
Wylie East High School
Some College (No Degree) - Audio Engineering
Collin Community College