Ryan Quinn

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.

Provided city utility and engineering services, including maintenance for water systems.

Operated heavy machinery for various infrastructure projects.

Executed electrical, gas, and water locating to ensure safety during operations.

• Steered out of the automotive field and found passion working for contract companies for companies such as RG&E gas line and meter reading technician dealing in customer homes to insure safety and proper measurements.
• Updated customer account information accurately following each visit.
• Compiled detailed reports outlining meter readings, observations, trends.
• Developed strong customer service skills to effectively interact with customers in person or over the phone.
• Conducted regular safety checks and maintained compliance with company policies and procedures.

• Troubleshooted fuel, ignition, and emissions controlled systems, using electronic testing equipment.
• Ensured proper and efficient functioning.
• Communicated with customers to discuss vehicle symptoms and provide preliminary cost estimates.
• Adapted quickly to changing technologies within the automotive industry.
• I got to learn and make experience around commercial and fleet vehicles for unionized companies such as truck, rigs, diesel ect.

• Resolved complex fabrication problems utilizing problem solving skills and creative solutions.
• Produced components and custom fabrications to specification requirements.
• Made basic measurements and math calculations relative to tolerances and dimensions.
• Inspected components and completed assemblies for conformity.

• Chose to open myself up into other career paths and to see what else is out there by joining a temp agency.

• Repaired and replaced parts including engines, transmissions, brakes, suspension systems, cooling systems and electrical components.
• Lead to become an assistant manager
• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
• Communicated with clients to address questions, concerns, and needs and provide quality customer service.

• Performed routine maintenance and service inspections on vehicles, such as oil changes, tire rotations, and brake repairs.
• Troubleshot and repaired electrical and mechanical systems to address transmission, engine, and climate control system issues.
• Provided customer service by explaining repair options clearly so that customers could make informed decisions about their vehicles' needs.