Ryan Reid
Wilsonville,IL
Summary
Dynamic professional with extensive experience in inventory management and customer service at Hibbetts Sports. Proven track record in training and mentoring staff, enhancing sales through effective merchandising strategies, and resolving customer issues with professionalism. Strong leadership and problem-solving skills drive team success and operational efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Hibbetts Sports
Edwardsville, Illinois
02.2023 - Current
- Assisted in managing daily store operations and staff schedules.
- Trained and mentored new employees on company policies and procedures.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Facilitated customer service initiatives to enhance shopper experience.
- Implemented merchandising strategies to optimize product displays and sales.
- Collaborated with management on sales promotions and marketing efforts.
- Resolved customer complaints and inquiries efficiently and professionally.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Infantryman
Illinois Army National Guard
07.2019 - 07.2025
- Conducted reconnaissance missions to gather intelligence on enemy positions.
- Operated and maintained various weapons systems during training exercises.
- Collaborated with team members to execute tactical operations effectively.
- Engaged in physical fitness training to maintain peak performance levels.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
Corrections Officer
Missouri Department Of Corrections
Vandalia, Missouri
09.2022 - 02.2023
- Monitored inmate activities to ensure safety and security within the facility.
- Conducted regular inspections of living areas and common spaces for contraband.
- Responded to emergencies and incidents, applying established protocols for resolution.
- Enforced rules and regulations, maintaining order among inmates at all times.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
Inventory Control Specialist
Worldwide Technology
Edwardsville, Illinois
09.2020 - 09.2022
- Coordinated regular cycle counts to ensure inventory accuracy and integrity.
- Analyzed inventory data to identify discrepancies and potential issues.
- Trained team members on inventory management best practices and tools.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
Line Worker
Axcess Staffing
Edwardsville, Illinois
05.2019 - 11.2019
- Collaborated with team members to meet production deadlines consistently.
- Followed standard operating procedures to minimize downtime during shifts.
- Communicated effectively with supervisors regarding workflow issues or concerns.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
- Packed finished goods into correct packages or boxes.
Education
High School Diploma -
Gillespie High School
Gillespie, IL05-2019
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Sales promotion
- Performance monitoring
- Problem solving
- Effective communication
- Leadership support
- Time management
- Verbal and written communication
- Sales expertise
- Mentoring and coaching
- Store organization
- Stock management
- Hiring and training
- POS systems operations
- Inventory control
Accomplishments
- 2024-2025 Soldier of The Year nominee.
- Recognize by the Command Sergeant Major of the State of Illinois for hard work and leadership with a challenge coin.
Certification
- Cyber Sec certs from the military
Affiliations
- Playing Men's League Baseball
- Spending time with family
- Playing with my dogs
Timeline
Assistant Store Manager
Hibbetts Sports
02.2023 - Current
Corrections Officer
Missouri Department Of Corrections
09.2022 - 02.2023
Inventory Control Specialist
Worldwide Technology
09.2020 - 09.2022
Infantryman
Illinois Army National Guard
07.2019 - 07.2025
Line Worker
Axcess Staffing
05.2019 - 11.2019
High School Diploma -
Gillespie High School