Ryan Repella
Pryor
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Green Bay Country Club
Bellevue, WI
06.2024 - 04.2026
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu knowledge and service protocols for improved team performance.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Barback
Cocoon Brewing
De Pere, WI
04.2023 - 11.2023
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Stocked and organized inventory, optimizing space for quick access to supplies.
- Supported bar operations by managing glassware and equipment readiness for service.
Line Cook
Buffalo Wild Wings
Bellevue, WI
09.2022 - 04.2023
- Prepared and cooked menu items according to standardized recipes and specifications.
- Maintained kitchen cleanliness and adhered to food safety regulations consistently.
- Assisted in training new team members on cooking techniques and equipment usage.
- Collaborated with front-of-house staff to ensure timely order delivery and customer satisfaction.
- Managed inventory levels, ensuring freshness of ingredients while minimizing waste.
- Executed daily prep tasks efficiently, maintaining high standards of quality and presentation.
Barback/Table Busser
Republic Chophouse
Green Bay, WI
08.2021 - 01.2022
- Supported bartenders by restocking supplies and maintaining cleanliness of bar area.
- Assisted in inventory management through tracking stock levels and ordering necessary items.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
Education
No Degree -
University of Wisconsin, Oshkosh
Oshkosh, WIHigh School Diploma -
De Pere High School
De Pere, WI06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Willingness to learn/Quick learner
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Team collaboration
- Point of sale operation
- Task prioritization
- Team member support
- Positive guest interactions
- Adaptable and flexible
- Multitasking
Timeline
Server/Bartender
Green Bay Country Club
06.2024 - 04.2026
Barback
Cocoon Brewing
04.2023 - 11.2023
Line Cook
Buffalo Wild Wings
09.2022 - 04.2023
Barback/Table Busser
Republic Chophouse
08.2021 - 01.2022
No Degree -
University of Wisconsin, Oshkosh
High School Diploma -
De Pere High School