Ryan Roadruck
Jefferson City,MO
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented, with 8+ years of experience with focus on increasing revenues and expanding margin. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
8
8
years of professional experience
Work History
General Manager
Ron Irvin Custom Cabinets
Jefferson City , Missouri
03.2014 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development. Serving 80 clients per year on average.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability. This resulted in consistent yearly profit increases of 7-10%.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Education
Bachelor of Science - Business Administration And Management
Columbia College
Columbia, MO03.2014
Skills
- Business Leadership
- Administrative Management
- Problem Anticipation and Resolution
- Records Organization and Management
- Performance Monitoring and Evaluation
- Policy Development and Enforcement
- Human Resources Oversight
- Supplier Monitoring
- Mathematical Calculation and Reasoning
- Client Account Management
- Cross-Functional Team Management
- Business Growth Initiatives
- Materials Planning and Logistics
- Motivational Leadership
- Malfunction Troubleshooting
Timeline
General Manager
Ron Irvin Custom Cabinets
03.2014 - Current
Bachelor of Science - Business Administration And Management
Columbia College
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