Dedicated ramp agent with proven skills in ground support operations and safety compliance. Expertise in baggage handling and efficient flight logistics. Committed to ensuring smooth flight departures and enhancing team collaboration.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Unifi
Jacksonville, FL
11.2025 - Current
Operated ground support equipment safely and efficiently.
Collaborated with team members to ensure smooth flight departures.
Conducted pre-flight checks on equipment before use.
Operated conveyor belts, push-backs, and aircraft tugs daily.
Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
Customer Service Supervisor
Publix
Jacksonville, Oregon
05.2021 - Current
Supervised customer service team to ensure high-quality service standards.
Trained new employees on company policies and customer interaction techniques.
Managed scheduling to optimize staff coverage during peak hours.
Resolved customer complaints promptly and professionally to enhance satisfaction.